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About

Coastal ENT Surgeons is a private medical practice based in Virginia Beach, VA, specializing in head and neck surgeries. Founded and operated by Dr. Scott Morin and Dr. Eric Gessler, the practice serves the Hampton Roads area and has two offices in Virginia Beach (984 First Colonial Rd, Suite 302, 23454). Key details: - Industry: Medical Practices; specialty: head and neck surgery - Location: Virginia Beach, VA (2 offices in the same area) - Contact: 757-481-0385 (main), 757-481-6946 - Website: coastalentsurgeons.com - About: 20 years of service in the Hampton Roads area; considered the practice of choice for ENT-related surgeries - Staff: 1 listed employee on the company page (likely a data artifact) - Online presence: modest web traffic, with a strong local focus (Top country: United States)

Clinic Type

ENT (Ear, Nose, and Throat)

Address

984 First Colonial Road, Suite #302, Virginia Beach, VA 23454-3196

Phone

757-481-0385

Email

Opening Hours

Monday - Friday 8:30 am - 4:30 pm EST (Friday hours may vary)

Services Offered

Team

  • Eric Gessler, M.D. — M.D.
  • Beth Bonifas, N.P. — N.P.

Insurance & Payment

Languages Spoken

FAQs

What are the office hours?

Monday - Friday 8:30 am - 4:30 pm EST (Friday hours may vary)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: No aggregate rating available (0 ratings) (0 reviews)

Patients praise

  • professionalism and medical expertise of physicians like Dr. Morin
  • attentive and thorough diagnostic care
  • physicians are often described as good listeners who provide clear explanations
  • staff frequently commended for being friendly and helpful

Common complaints

  • frustrations with appointment scheduling and delays
  • reports of systemic inefficiencies and communication lapses in the office
  • isolated reports of staff being perceived as condescending or lacking kindness

"Many clients emphasize that he listened carefully to concerns, provided clear explanations, and made them feel reassured during their visits. The staff is frequently commended for friendliness and helpfulness."

Wheree (referenced from June 2026 data)

"They are condescending and lack any sort of kindness or concern for any patient I observed walk in during the hour and a half that I waited to be seen."

Healthgrades (dated April 2016)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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