Sentara Family Medicine Physicians - First Colonial
Family Medicine • Virginia Beach, VA
Clinic Type
Family Medicine
Address
1024 First Colonial Road, Suite 102, Virginia Beach, VA 23454
Phone
757-275-9700
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Opening Hours
Monday - Friday: 8:00 a.m. - 4:30 p.m.
Emergency Care
Emergency care available
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday - Friday : 8:00 a.m. - 4:30 p.m.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 (47 reviews)
Patients praise
- Some patients report long-standing, positive relationships with specific physicians and nurse practitioners
- Appreciation for the clean and professional office environment
- Some providers are praised for their bedside manner and personal approach to care
Common complaints
- Poor customer service, specifically regarding phone accessibility and long wait times
- Frustrations with administrative processes, including billing errors and appointment scheduling issues
- Perceived lack of attentiveness or professionalism from some staff members
- Concerns regarding medical record accuracy and continuity of care
"If I could give negative stars I would. These people stay playing in your face and not giving adequate, professional or attentive care."
— Birdeye review"I've been seeing Dr. Chai for 9 years. She provides top-notch care and has an excellent staff. They are the best of the best in my opinion!"
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Anthony B. Hardt, M.D. - Family Medicine - Sentara — Oct 16, 2025
- Sentara Family Medicine Physicians - Virginia Beach - Healthgrades — Dec 23, 2025
- Sentara Family Medicine Physicians, Virginia Beach 23455 - Practo — Jul 21, 2025
- Dylan George, FNP - Family Medicine Nurse Practitioner in Virginia Beach, VA | Healthgrades — Jan 28, 2026
- Dr. Colette Lo of Sentara Family Medicine Physicians Recognized by VA Top Docs for 2025 — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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