Sentara Family Medicine Physicians - First Colonial
Primary Care • Virginia Beach, VA
Clinic Type
Primary Care
Address
1024 First Colonial Road, Suite 102, Virginia Beach, VA 23454
Phone
Fax: 757-275-9700
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Opening Hours
Monday - Friday : 8:00 a.m. - 4:30 p.m.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday - Friday : 8:00 a.m. - 4:30 p.m.
What Patients Say
Overall sentiment across review platforms: mixed
- LocateHub: 2.7 out of 5 stars (49 reviews)
Patients praise
- Some patients report excellent, long-term care from specific physicians
- Appreciation for the professional and clean environment of the office
- Convenient location
Common complaints
- Dissatisfaction with front-office and administrative staff, including complaints about rudeness and short demeanor
- Issues with medical billing accuracy
- Difficulty with appointment scheduling and being dropped as patients due to long gaps between visits
- Reports of communication breakdowns and long wait times
- Occasional reports of poor clinical experiences or perceived lack of care quality
"I've been seeing Dr. Chai for 9 years. She provides top-notch care and has an excellent staff. They are the best of the best in my opinion!"
— MapQuest user review"The front office staff uses repetitive circular logic and false chart summaries to gloss over and divert your needs."
— Birdeye user review"Sentara has some of the worst customer service I've ever known. For one thing, they repeatedly hang up on you when you call them."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Anthony B. Hardt, M.D. - Family Medicine - Sentara — Oct 16, 2025
- Sentara Family Medicine Physicians - Virginia Beach - Healthgrades — Dec 23, 2025
- Sentara Family Medicine Physicians, Virginia Beach 23455 - Practo — Jul 21, 2025
- Dylan George, FNP - Family Medicine Nurse Practitioner in Virginia Beach, VA | Healthgrades — Jan 28, 2026
- Dr. Colette Lo of Sentara Family Medicine Physicians Recognized by VA Top Docs for 2025 — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Blackwood Family Medicine is a privately held medical practice based in Virginia Beach, VA, founded in 2000. It operates two offices at 1201 Lake James Dr, Virginia Beach (HQ) and near the same address, offering general family medicine and preventive care. Services and resources include physical examinations, patient resources and forms, language services, medical records, and health education. The practice emphasizes accessibility to the Chesapeake, Norfolk, and Portsmouth areas. Contact numbers are (757) 523-0022 and (757) 937-1326. Aliases include Blackwood Family Medicine and Robert C. Blackwood, MD. Website: myprivia.com/beachfamilydoctors.
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