Billings Clinic Broadwater Laboratory Services | Townsend, MT
Laboratory Services • Virginia City, MT • Since 1939
About
Billings Clinic is a nonprofit regional health system based in Billings, Montana, serving Montana, Wyoming, and the western Dakotas. It operates a 336-bed hospital with a Level I Emergency & Trauma Center, NICU, cancer care, surgery, and an Inpatient ICU, plus MedFlight transport and a mobile ECMO program. The system includes downtown main campus and multiple affiliated locations across towns in Montana and Wyoming, supported by about 1,200 employees and 600 physicians/practitioners across 80+ specialties. It was founded in 1939 and is the largest healthcare system in its region. If you’re specifically looking for Broadwater Laboratory Services details in Townsend or Virginia City, please share more context or confirm the exact facility name.
Clinic Type
Laboratory Services
Address
110 North Oak Street, Townsend, MT 59644
Phone
406-266-3186
adreesen@billingsclinic.org
Opening Hours
Laboratory hours: Monday–Friday 7:30 am–5 pm (on-call technologist after hours); Direct-Access Testing available during clinic open days
Emergency Care
Emergencies on call via technologist after hours
Services Offered
Insurance & Payment
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Payment by cash, Payment by check, Payment by credit card, Cash, Check, Credit Card
Languages Spoken
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Pricing
FAQs
How can I schedule an appointment?
To make an appointment with one of our providers, call 406-266-3186.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Clinic4All (Billings Clinic Broadwater): 3.4/5 (5 reviews)
- Medicare/HCAHPS (Billings Clinic Hospital): 3 out of 5 stars (1,201 patients (system-wide HCAHPS))
- Birdeye: 3.9/5 (21 reviews (West Yellowstone location))
Patients praise
- Praise for nursing staff responsiveness and professionalism
- Positive experiences with specific physicians and specialists
- Convenience of laboratory and same-day care services in rural locations
- Exceptional, life-saving care provided during emergencies
Common complaints
- Concerns regarding billing practices and aggressive collection communication
- Difficulty navigating front office/reception staff experiences
- Inconsistent quality of care reported by some patients
- Administrative issues, including lost paperwork and long wait times for psychiatric or specialty care
"From the ambulance people to the hospital staff, they went above and beyond. I had to be transported to a different hospital and they found a way to get my vehicle there and even took care of my dog."
— Clinic4All patient review for Broadwater location"I asked the hospital about the bill because it seemed absurdly high. The answer was pay it or go to collections. The most amazing part of this whole experience was that the finance team has taken more time for my calls than the doctor and nurse took regarding my issues."
— MedicalRecords.com patient review"Often prematurely threatens to turn bills over to collection agencies before insurance even has a chance to pay the claims. Faxes and forms from doctors, insurance companies, and other medical facilities sent to Billings Clinic constantly get lost by Billings Clinic personnel."
— RateMDs user feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SH Nancy Streets MTSCYM — Apr 15, 2026
- Donation helps fund EMT training in Broadwater County — Nov 4, 2025
- Bill Upthegrove named MHA 2025 Trustee of the Year — Nov 18, 2025
- Bill Upthegrove named MHA 2025 Trustee of the Year — Nov 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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