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About

Premier ER & Urgent Care in Waco, TX offers full-service emergency and urgent care under one roof. Key details: - Locations: HQ at 900 Austin Ave, Waco; 221 S Jack Kultgen Expy, Waco; 9110 Jordan Ln Ste 911, Woodway. - Services: 24/7 emergency care and urgent care for non-life-threatening conditions in a single facility. - Access: Contact numbers available for scheduling or inquiries; private provider under Intuitive Health. - About: Established in 2014, based in Waco, TX, with a focus on patient experience and timely care. If you’re seeking urgent care or 24/7 ER options in Waco, Premier ER & Urgent Care provides combined emergency and urgent care services at multiple nearby locations.

Clinic Type

Urgent Care

Address

221 S Jack Kultgen Expy, Waco, TX 76704

Phone

254-537-9452

Email

patient.advocate@premier.care

Opening Hours

ER: 24/7 | Urgent Care: 7am - 9pm daily

Emergency Care

Available 24/7 ER; on-site lab testing and imaging

Services Offered

  • Urgent Care
  • Emergency Room
  • On-site lab testing
  • Imaging
  • Pediatrics
  • Orthopedic care

Team

  • ER-trained providers, Board-certified physicians and ER-trained providers — Medical team

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ratings.md: 4.7/5 (4,336 verified ratings)
  • Yelp: 3.9/5 (61 reviews)
  • Birdeye: 5.0/5 (395 reviews)

Patients praise

  • Friendly and attentive staff
  • Clean facility
  • Fast/efficient service
  • Good communication/care and follow-up

Common complaints

  • Long wait times / delays for some services (e.g., ultrasound or radiology)
  • Insurance/administrative issues (staff would not help with insurance verification)
  • Occasional cleanliness issues mentioned in rooms

"“My Husband, son and I have all l been treated there and we are Always blown away at how fast, courteous and wonderful the front desk staff, Nurses and Doctors are!!!”"

Birdeye (Premier Urgent Care)

"“Staff would not help with insurance verification for their facility. Would not recommend.”"

Yelp (Premier ER and Urgent Care - Waco)

"“Long wait times and occasional delays in services like ultrasound and radiology.”"

ratings.md (Premier ER & Urgent Care - Waco)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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