Maui Medical Group | Health Care Practitioners Serving Maui, HI
Family Practice • Wailuku, HI • Since 1961
About
Maui Medical Group is a private, multi-specialty health care provider serving Maui, Hawaii. Founded in 1961 and headquartered in Wailuku, it operates four offices across Maui (Kahului, Kihei, Lahaina, Pukalani, and Wailuku) with about 50 employees and roughly $44.4 million in annual revenue. The group accepts most insurance plans and offers a range of medical services through its clinics. Main contact: patientadvocate@mauimedical.com. Key locations: 2180 Main St, Wailuku, HI 96793 (HQ). Phone numbers include several local lines for patient support.
Clinic Type
Family Practice
Address
2180 Main St., Wailuku, Hawaii 96793, US
Phone
(808) 249-8080
privacyofficer@mauimedical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What is Maui Medical Group?
A group of Maui physicians forming a medical partnership to provide high-quality care.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, MapQuest, and similar review aggregators: typically low, often averaging around 2.0 to 3.0 out of 5 stars on aggregate platforms like Yelp (hundreds of reviews combined across various aggregate sites)
Patients praise
- praise for individual staff members, including nurses and billing personnel for being professional and helpful
- some patients appreciate the convenience of the multi-specialty services and online portal
- recognition of long-term care and relationship with certain physicians
Common complaints
- reports of poor customer service, including long hold times on the phone and difficulty booking appointments
- some patient complaints regarding unprofessional or arrogant bedside manner of medical staff
- frustration with billing processes and communication
- history of legal issues related to submitting claims for medically unnecessary services resulting in a settlement
- reports of inconsistent or fragmented continuity of care
"This organization threatens to drop you as a patient for cancelling, but has no problem cancelling your scheduled appointments less than 2.5 hours before your appointment time."
— Yelp user review (via MapQuest)"The nurses were wonderful and kind. The kitchen made me special meals for my healthy diet. However the doctor was extremely arrogant and cruel. Worst bedside manner of ANY health professional I've..."
— Patient review (via MapQuest)"I finally left Maui Medical after 16 years being faithful to them. I've been bounced around from physician to physician. I never know who I'm going to see."
— Yelp user review (via MapQuest)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente welcomes 5 new physicians to Maui Lani : Maui Now — Oct 1, 2025
- Kaiser Permanente and Maui Health come together to expand access to care in West Maui : Maui Now — Jul 1, 2026
- Kaiser Permanente welcomes 5 new physicians to Maui Lani | Hawaii Maui Region — Oct 2, 2025
- Kaiser, Maui Health, announce site for new Lahaina Clinic | Honolulu Star-Advertiser — Jul 1, 2026
- Inspiring the Next Generation of Health Care Professionals | Kaiser Permanente — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family practice clinics in Wailuku
Malama I Ke Ola Health Center is a nonprofit Federally Qualified Health Center based in Wailuku, Hawaii. It provides comprehensive primary care across medical, dental, behavioral health, and prenatal services, with a focus on culturally sensitive care regardless of ability to pay. The center operates three Maui clinics (two in Wailuku, one in Lahaina) and employs 100+ staff/providers. Services emphasize team-based care, patient-centered medical home, trauma-informed care, and integrated behavioral health with primary care. It has served Maui since 1993, with a large portion of patients at or below 200% of the federal poverty level. Main contact: 1-808-871-7772. Address: 1881 Nani Street, Wailuku, HI 96793. Aliases: Community Clinic of Maui, Mālama I Ke Ola Health Center.
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