Gastroenterology | Maui Health
Gastroenterology • Wailuku, HI
About
Summary: Maui Health is a nonprofit, patient-centered health system serving Maui and Lanai, headquartered in Wailuku, HI. It operates Maui Memorial Medical Center, its outpatient clinic, Kula Hospital and Clinic, and Lanai Community Hospital, offering services to all patients regardless of coverage or ability to pay. The organization emphasizes affordable care and community quality of care. For gastroenterology-specific care, Maui Health’s facilities provide GI services through its hospitals and clinics in Wailuku, Kula, and Lanai City. Key contacts include executive leadership and revenue/operations teams, with main phone lines and an info email for inquiries.
Clinic Type
Gastroenterology
Address
221 Mahalani St., Wailuku, Hawaii 96793, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Vantuil De Varges): 3.3/5 (3 reviews)
- Vitals (Dr. Biswarup Syam): 5.0/5 (6 ratings)
- WebMD (Dr. Biswarup Syam): 5.0/5 (7 ratings)
- WebMD (Dr. Rory Oconnor): 4.0/5 (3 ratings)
- Vitals (Dr. Roy M. Matsuyama): 3.1/5 (8 reviews)
Patients praise
- Professional and competent medical care during procedures
- Compassionate and warm bedside manner reported by some patients
- Thorough explanations of conditions and procedures provided by certain doctors
- Effective management of specific GI conditions for some patients
Common complaints
- Difficulty reaching office staff by phone
- Complaints regarding office organization and scheduling
- Perceived lack of follow-up on test results
- Concerns regarding long wait times and being "too busy" to handle patient load
"While the Dr. herself isn't bad, the office staff is a nightmare. No one answers the phone, I was actually forgotten about when I had an appointment..."
— Vitals (Patient review for Dr. Elizabeth Mannick)"Dr. Syam is an excellent physician- very professional. I have struggled from acid reflux and since seeing the doctor 4 months ago, my symptoms have decreased significantly."
— Vitals (Patient review for Dr. Biswarup Syam)"Dr. Matsuyama has been my gastroenterologist for over 20 years. I have never had a problem with him. Very nice bedside manner."
— Vitals (Patient review for Dr. Roy M. Matsuyama)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expanding Access to Care in West Maui | Kaiser Permanente — Jul 8, 2026
- Kaiser Permanente welcomes 5 new physicians to Maui Lani : Maui Now — Oct 1, 2025
- Maui Memorial Medical Center begins construction on new Clinical Decision Unit, Emergency entrance temporarily relocated : Maui Now — Aug 30, 2025
- Pacific Permanente Group welcomes Dr. Alicia Roston, launches urology services on Maui : Maui Now — Dec 4, 2025
- Healthwise Maui: Experts answer your health-related questions | News, Sports, Jobs - Maui News — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Wailuku
Gastroenterology (GI) at Kaiser Permanente Wailuku Medical Office (Wailuku) - Location: Kaiser Permanente Wailuku Medical Office, Maui, HI - Focus: GI specialty services for evaluation and management of digestive system conditions - Possible services likely offered: GI consultations, diagnostic endoscopy (colonoscopy/esophagogastroduodenoscopy), treatment planning for GI disorders, biopsies, and coordination with primary care - Employment-related highlights show Kaiser Permanente roles, but specific GI clinic details (hours, exact services, appointment types) are not provided in the extract Note: The provided content lists Kaiser Permanente job roles and does not contain explicit details about the Wailuku GI clinic’s services or contact information. For precise services, availability, and appointment scheduling at Wailuku Medical Office, please visit Kaiser Permanente Hawaii’s gastroenterology page or contact the Wailuku clinic directly.
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