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Clinic Type

Ophthalmology

Address

80 Mahalani St, Wailuku, HI 96793

Phone

1-833-833-3333

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m.

Emergency Care

TTY available; contact Civil Rights Coordinator; see also provider directory and grievances information

Services Offered

  • Ophthalmology
  • Vision Care

Insurance & Payment

Languages Spoken

FAQs

What are the provider directory request options for Medicare Members?

Medicare Members can request a hard copy of Kaiser Permanente’s provider directory by calling Member Services at 1-800-805-2739, seven days a week, 8 a.m. to 8 p.m.

How soon will Kaiser Permanente mail the hard copy provider directory after request?

Kaiser Permanente will mail a hard copy within three (3) business days of the request.

Who should I contact to file a grievance or for Civil Rights coordination?

You may contact or file a grievance with the Civil Rights Coordinator in person, by mail, fax, or email at the address/contacts provided (711 Kapiolani Blvd, Honolulu, HI 96813; civil-rights-coordinator; toll-free 1-800-966-...).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Cyril Dalmon, Ophthalmology): 4.2 out of 5 (5 ratings and reviews)
  • Yelp/Apple Maps (Kaiser Permanente Wailuku Medical Office overall): 3.2 out of 5 (20 reviews)

Patients praise

  • Highly positive individual experiences with specific ophthalmologists, notably Dr. Kim Kawakami
  • Reports of skilled and professional medical staff
  • Comprehensive and coordinated care model within Kaiser Permanente

Common complaints

  • Difficulties with phone-based appointment scheduling and communication
  • Reports of long wait times or "ghosting" by some departments
  • General complaints about Kaiser Permanente Hawaii's online portal and customer service support systems

"BEST ophthalmologist experience, so much so that I text a cousin DURING my apt to tell her she needed to schedule an eye exam with Dr.Kawakami! So GRATEFUL for her help. Im leaving with new contacts and a huge smile!"

LocalityBiz review regarding Dr. Kim Kawakami

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More ophthalmology clinics in Wailuku

Wailuku, HI·Ophthalmology

Aloha Eye Clinic is a small, privately held eye care practice based in Kahului, Maui, with four offices in Hawaii. For over 40 years, they offer comprehensive eye care delivered by ophthalmologists and optometrists, using up-to-date technology in a compassionate setting. Services include cataract removal and general eye care. The clinic emphasizes a connected Maui footprint with four listed locations and a team of 5 employees. Contact: info@alohaeye.com; phone numbers: (808) 877-3984, (808) 442-3058.

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Wailuku, HI·Ophthalmology

Maui Optometry (David Anzai, OD) is a Kahului-based eye care practice in Hawaii offering medical eye and vision care with a focus on quality and new technology. Key details: - Location: Kahului, Hawaii (three office addresses listed) - Services: Medical eye care and vision care - Contact: info@mauioptometry.com | 808-877-7828 - Ownership/structure: Private medical practice, small staff (1–10 employees) - Financials: Approx. $4.89M annual revenue - Online presence: About 1,100 monthly visits; primary audience U.S. (82%) and Brazil (18%); slight traffic decline recently - Hours/status: Listed as closed in the provided data If you’re seeking an eye care provider in Kahului, Maui Optometry is a locally oriented practice emphasizing modern tech in eye and vision care.

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