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Clinic Type

Psychology

Address

121 Mahalani St, Wailuku, HI 96793

Phone

808-984-2150

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m. (facility hours)

Emergency Care

Not available

Services Offered

  • Behavioral / Mental Health Facility
  • Psychotherapy
  • Emergency services (not available)
  • Urgent Care (not available)
  • After Hours Care (not available)
  • Pharmacy (not available)

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • HMO
  • Medicaid (QUEST)
  • Senior Advantage

Languages Spoken

FAQs

Care hours or service availability?

Emergency, Urgent Care, After Hours Care, and Pharmacy are not available at this location.

What are the hours of operation for this location?

Monday through Friday, 8 a.m. to 5 p.m. (hours for individual services may vary) and Saturday and Sunday, Closed.

Is emergency care available at this location?

Emergency is not available.

What services are offered at this location?

Psychotherapy (and other services listed under 'List of services this facility offers' such as psychotherapy; note: specific per-service hours may vary from facility hours).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MapQuest/Yelp: One 5-star review mentioned on a third-party platform (Extremely limited public review data available across major physician/clinic rating sites)

Patients praise

  • Generally positive consumer satisfaction reported in state-conducted surveys regarding clinician interaction and appropriateness of services
  • Individual reports of supportive and friendly staff and counselors
  • Facility recognized for a community-oriented approach with workshops and support resources

Common complaints

  • Staffing shortages and uncertainty regarding state job security for providers
  • Frustration with changes in service delivery, such as reduced in-person care and outsourcing to telepsychiatry
  • Concerns over communication between the Department of Health and clinic staff/patients
  • Challenges with service continuity when providers leave or transition to private practice

"I was involved with all of their services, from group sessions to one on one. The staff, counselors and doctors are VERY friendly and supportive."

MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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