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About

Summary: The Queen’s Health Systems is a Honolulu-based nonprofit healthcare organization offering inpatient and outpatient services, including psychiatric and compassionate care, across multiple facilities. They employ about 1,462 staff and report annual revenue over $500 million. While headquartered in Hawaii, the broader organization is associated with care networks and partnerships that extend community health support, and they maintain a presence in the broader health system with specialized roles (e.g., advanced practice providers in neurology). For rheumatology-specific services in Wailuku, this page indicates the system’s general scope and nonprofit status but does not provide detailed rheumatology offerings, clinics, or Wailuku-specific facilities. If you need rheumatology services in Wailuku, consider contacting The Queen’s Health Systems directly at 1-808-691-1000 or visiting queens.org for the most current specialty clinic locations and appointments.

Clinic Type

Rheumatology

Address

Queen’s Rheumatology Clinic, 550 S. Beretania St., Suite 202, Honolulu, HI 96813

Phone

(808) 691-5313

Email

Opening Hours

Monday – Friday, 7:00 am – 4:00 pm

Telehealth

Yes (Clinic to Clinic virtual appointment for Hawaiʻi Island or Kauaʻi)

Services Offered

  • Rheumatology

Technology & Equipment

  • Musculoskeletal ultrasound
  • Joint aspiration
  • Joint injection
  • Biologic medication administration in clinic
  • Coordination of infusion therapy
  • CareLink e-referral

Team

  • Aiza T Alidina, MD, MDR — Rheumatology
  • Sadao Jinno, MD, MSc — Rheumatology

Insurance & Payment

Languages Spoken

FAQs

Clinic hours

Monday – Friday, 7:00 am – 4:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (The Queen's Health Care Centers - Kahala): 2.9/5 (20 reviews)

Patients praise

  • Professional and caring clinical staff
  • Effective and patient-focused physician communication
  • Clean and updated facilities
  • Convenient access to specialty care across multiple locations

Common complaints

  • Difficulty reaching live staff by phone
  • Long wait times for appointments and in-office check-ins
  • Concerns regarding front-desk responsiveness and coordination
  • Perceived lack of patient-centered communication or compassion in certain urgent care scenarios

"He is a very caring and knowledgeable physician. He listened to me very patiently for my issues, offered me my options with details. He also let me decide which option I wanted to choose for myself."

WebMD Review for Dr. Denny Nakayama

"Queens publicize online appointment system does not work. they never respond ever. you have to call their number and when you do there is always multiple calls ahead of you."

Review of Queen's Health Care Centers (Honolulu)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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