Kaiser Permanente Waimea Clinic
Behavioral Health • Waimea, HI
Clinic Type
Behavioral Health
Address
Kaiser Permanente Waimea Clinic
Phone
1-888-945-7600
directoryupdate-hi@kp.org
Opening Hours
Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed
Website
https://healthy.kaiserpermanente.org/hawaii/facilities/kaiser-permanente-waimea-clinic-100430
Telehealth
Available via e-visit, phone visits (via kp.org)
Emergency Care
Not available
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
What are the hours for the clinic?
Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (12 reviews)
- CMac.ws: 2.0 out of 5 stars (1 review (aggregated))
Patients praise
- Convenient location
- Helpful for primary and specialty care within the Kaiser system
- Some patients report friendly staff and punctual service when using online booking
Common complaints
- Difficulty scheduling appointments
- Long wait times
- Poor follow-up on test results
- Dissatisfaction with quality of care and treatment plans
- Issues with urgent care and emergency coordination due to lack of local hospital affiliation
"The only issue is urgent care and emergency room care, because there is not a Kaiser hospital and the independent hospitals operate very differently."
— LocalityBiz reviewer"Location is convenient, but other than that it’s a nightmare! Hard to make appointments and wait times are long"
— Birdeye/LocalityBiz reviewer"These people are just trying to get everyone in and out and get the day over with, they don't care about their patients. It's pretty shameful."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Waimea Urgent Care - Kaiser Permanente — Apr 20, 2026
- [PDF] HMO Provider Directory (PDF) - Kaiser Permanente — Jun 15, 2026
- Vaccine availability — Hawaii - Kaiser Permanente — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Waimea
Kipuka o ke Ola (KOKO) is a Native Hawaiian Rural Health Clinic and nonprofit based in Kamuela (Waimea area), North Hawaiʻi. Founded in 2013, it focuses on addressing Native Hawaiian health disparities by providing culturally-informed chronic care, medical, psychological, and related services to residents of North Hawaiʻi, with an emphasis on the Kanaka Maoli community. The clinic operates a small team (4 employees) and collaborates with Hawaiian agencies, aiming to deliver comprehensive care from prenatal to end of life. Key contact: 808-885-5900 / 808-885-6900 / 800-753-6879. Website: kipukaokeola.com.
Summary: - Hamakua Health Ctr (Hamakua-Kohala Health) is a private healthcare provider serving North Hawaii, including Waimea. It operates 3 offices in Hawaii (Honokaa and Kapaau region) and focuses on primary care, wellness, and related medical services. - The organization emphasizes patient-centered care and community health improvement, with a small staff (about 4 employees) and revenue around $20.7M. - While the provided details highlight general services and locations, there is no specific information in the page excerpt about Behavioral Health Services or Waimea-specific programs. If you need behavioral health offerings for Hamakua-Kohala Health in Waimea, consider contacting their listed emails or offices to confirm current behavioral health counselor availability, therapy services, or integrated mental health care.
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