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Clinic Type

Behavioral Health

Address

Kaiser Permanente Waimea Clinic

Phone

1-888-945-7600

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed

Telehealth

Available via e-visit, phone visits (via kp.org)

Emergency Care

Not available

Services Offered

  • Behavioral Health Services
  • Emergency services
  • Urgent care
  • Pharmacy
  • Online care (e-Visit)
  • Phone visits
  • Behavioral health
  • Medical Office Building
  • Kaiser Permanente facility

Insurance & Payment

  • HMO
  • Senior Advantage
  • Medicaid (QUEST)
  • Added Choice - Point-of-Service Plan (POS)

Languages Spoken

FAQs

What are the hours for the clinic?

Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.6 out of 5 stars (12 reviews)
  • CMac.ws: 2.0 out of 5 stars (1 review (aggregated))

Patients praise

  • Convenient location
  • Helpful for primary and specialty care within the Kaiser system
  • Some patients report friendly staff and punctual service when using online booking

Common complaints

  • Difficulty scheduling appointments
  • Long wait times
  • Poor follow-up on test results
  • Dissatisfaction with quality of care and treatment plans
  • Issues with urgent care and emergency coordination due to lack of local hospital affiliation

"The only issue is urgent care and emergency room care, because there is not a Kaiser hospital and the independent hospitals operate very differently."

LocalityBiz reviewer

"Location is convenient, but other than that it’s a nightmare! Hard to make appointments and wait times are long"

Birdeye/LocalityBiz reviewer

"These people are just trying to get everyone in and out and get the day over with, they don't care about their patients. It's pretty shameful."

LocalityBiz reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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