Queen's North Hawaii Primary Care Clinic
Family Medicine • Waimea, HI • Since 1859
About
Summary: - The Queen’s Health Systems is a nonprofit health care organization headquartered in Honolulu, Hawaii, founded in 1859. - It operates in the Hospitals and Health Care industry, providing inpatient and outpatient psychiatric and general care across multiple facilities in Hawaii, including Queen’s North Hawaii Community Hospital. - Queen’s North Hawai‘i Community Hospital offers services such as rehabilitation (including lymphedema therapy) and general heart/cardiology imaging services, reflecting ongoing service expansion and care enhancements in North Hawai‘i. - Location of interest: Queen’s North Hawaiʻi Community Hospital (Waimea area) as part of The Queen’s Health Systems network. - Contact/overview notes: HQ at 1301 Punchbowl Street, Honolulu, HI; main phone 1-808-691-1000. Website: queens.org. If you’re seeking specific details about Queen’s North Hawaii Primary Care Clinic in Waimea (services, hours, or patient intake), I can pull the latest available clinic-specific information.
Clinic Type
Family Medicine
Address
65-1267 Kawaihae Road, Kamuela, Hawaii 96743
Phone
808-881-4745
—
Opening Hours
Hours: Monday – Friday 7:00 am – 5:00 pm
Telehealth
Telehealth available
Emergency Care
If you’re having a medical emergency, please call 9-1-1 immediately.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- aggregated review data: 4.1/5 (143)
- Vivian Health (professional/facility reviews): 4.6/5 (14 reviews)
- Medicare.gov (care compare metrics): 85% (Patients' rating of clinicians) (N/A)
Patients praise
- praise for compassionate and caring individual nursing and medical staff
- efficient treatment in the emergency department for some patients
- thorough communication and kind service mentioned in some reviews
Common complaints
- concerns regarding high billing costs for procedures
- reports of negative interactions in the emergency department
"Dr. Au is an incredible provider and you know he truly cares about you as both a..."
— Yelp review for Thomas Au, MD - Queen's North Hawaii Primary Care Clinic"This kind of price gouging is criminal and inexcusable... It is horrendous how you are taking advantage of patients..."
— Review of Queen's North Hawai'i Community HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Thomas Au, MD - Queen's North Hawaii Primary Care Clinic - Yelp — Jul 10, 2026
- Rehabilitation – The Queen′s Health Systems — Jun 15, 2026
- News from The Queen's North Hawai'i Community Hospital — Nov 24, 2025
- Queens North Hawaii Community Hospital - Medicare — Dec 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Waimea
Waimea Primary Care is a Kamuela, Hawaii-based healthcare provider offering primary care services, weight loss therapy, diagnostic testing, and related health services for residents of Waimea and the Big Island. Their small operation highlights high-quality care with a modern approach, serving primarily United States-based patients. Key details: headquarters in Kamuela, contact via info@waimeaprimarycare.com or (808) 731-5003 / (808) 731-4330, website waimeaprimarycare.com, LinkedIn presence. Website traffic is modest (≈1,000 monthly visits) with a low bounce rate, suggesting focused local reach.
Summary: The Clinic at Waimea is part of the Kauai region of Hawaii Health Systems Corporation (HHSC), serving Waimea, Hawaii. HHSC operates as a private, active healthcare organization offering family-centered services across hospitals, clinics, urgent care, and telehealth. The Kauai Veterans Memorial Hospital site lists a small regional footprint with 3 employees and locations in Waimea (4643 Waimea Canyon Dr, Waimea, HI 96796; multiple entries for the same address). The organization focuses on healthcare delivery, including urgent care and telehealth, and provides services and opportunities across its regional facilities. If you’re seeking details about The Clinic at Waimea specifically (hours, services, or contact), the HHSC Kauai region page or the Waimea address listed on the site is the best starting point. Contact: 1-808-338-9431.
Comparing your options?
See other family medicine clinics in Waimea, or search the full directory by insurance, ratings, and more.

