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About

Paniolo Country Pediatrics (Paniolo Pediatrics and Family Medicine) is a small healthcare provider based in Kamuela, Hawaii, offering services from birth through adolescence, plus behavioral health counseling and infectious disease treatment. The practice appears to be a single-person operation focused on pediatric and family medicine. Website listed: paniolopeds.com. If you’re seeking care specifically in Waimea (Waimea is a nearby Kaūmala region in Hawaii), you may want to contact them directly to confirm whether they serve Waimea patients or if there are closer providers in Waimea.

Clinic Type

Pediatrics

Address

64-1032 Mamalahoa Hwy. Suite 204 Kamuela, HI 96743 (Paniolo Pediatrics); 75-170 Hualalai Rd. Suites D-214 Kailua-Kona, HI 96740 (Paniolo Pediatrics Kona); 64-1032 Mamalahoa Hwy. Suite 201 Kamuela, HI 96743 (Paniolo Family Medicine)

Phone

808-887-6543 (Pediatrics)

Email

Opening Hours

MON-FRI: 8:15 AM to 5:00 PM (Pediatrics); MON-FRI: 8:15 AM to 5:00 PM (Family Medicine)

Telehealth

Available (After-Hours page indicates telehealth-related services)

Emergency Care

Available

Services Offered

  • Pediatric medicine
  • Family medicine
  • Well-Child Visits
  • Sick-Child Visits
  • After-Hours
  • Emergencies
  • Get Our Mobile App
  • Parenting tips

Team

  • Jon Ishii, MD — Pediatrics (Paniolo Pediatrics, Kona)
  • Rachell Malamed, APRN — APRN (Paniolo Pediatrics, Kona)
  • Chad Ahia, MD — MD (Paniolo Family Medicine)
  • Jamie Deuchler, APRN — APRN (Paniolo Family Medicine)
  • Natalie Lum, FNP — APRN (Paniolo Family Medicine)

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the pediatric office hours?

MON-FRI: 8:15 AM to 5:00 PM for Pediatric Medicine at Kamuela; same general hours listed for Kailua-Kona location (Pediatric and Family Medicine).

What are the addresses for the offices?

Pediatric Medicine: 64-1032 Mamalahoa Hwy. Suite 204 Kamuela, HI 96743; Kailua-Kona location: 75-170 Hualalai Rd. Suites D-214 Kailua-Kona, HI 96740.

What are the contact phone numbers?

Pediatric Medicine: 808-887-6543; Family Medicine: 808-885-1878.

Is there emergency care information?

The site emphasizes having emergency contact information and an emergency card; no 24/7 emergency department listed on page.

Awards & Accreditations

  • Board certified primary care providers (as stated)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (General): 4 stars (20 reviews)
  • Birdeye (Kailua-Kona location): 4.7 stars (23 reviews)

Patients praise

  • Professional and kind staff
  • Prompt appointment scheduling and availability for urgent needs
  • Attentive pediatric care where children feel treated as important patients

Common complaints

  • Consistently long wait times (often over 45 minutes)
  • Concerns regarding billing practices and unexpected charges for services perceived as covered

"Dr Ishii and his team at Paniolo Pediatrics are the best. They treat each child like they’re the most important patient. They make room for our family quickly when we need and the kids love them."

Birdeye user review

"Sufficient care for children, but (1) always running +45min late (2) scam charges on childrens $200 childs well visit no covered by health insurance: $63 for ..."

MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The Clinic at Waimea is part of the Kauai region of Hawaii Health Systems Corporation (HHSC), serving Waimea, Hawaii. HHSC operates as a private, active healthcare organization offering family-centered services across hospitals, clinics, urgent care, and telehealth. The Kauai Veterans Memorial Hospital site lists a small regional footprint with 3 employees and locations in Waimea (4643 Waimea Canyon Dr, Waimea, HI 96796; multiple entries for the same address). The organization focuses on healthcare delivery, including urgent care and telehealth, and provides services and opportunities across its regional facilities. If you’re seeking details about The Clinic at Waimea specifically (hours, services, or contact), the HHSC Kauai region page or the Waimea address listed on the site is the best starting point. Contact: 1-808-338-9431.

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