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Summary: Atrium Health Wake Forest Baptist (WakeHealth.edu) is a major academic medical center offering comprehensive Medical Oncology and Hematology services as part of its Cancer Center. The institution features a multidisciplinary Cancer Center with hematology/oncology care, supported by advanced facilities and specialists. Notable related leadership and departments include Medical Directors and program leaders within oncology/hematology, along with affiliated departments such as radiology, laboratory, and supportive care services. The center emphasizes cancer prevention, diagnosis, treatment, and ongoing patient resources within a large health system, integrated with specialty services such as endocrinology, palliative care, and brain/heart/neuroscience programs. If you’re seeking specific details, this page indicates: - Oncology leadership and medical directors - Hematology and oncology services within the Cancer Center - Integration with other hospital departments (laboratory, radiology, surgery, palliative care) - Aims to provide comprehensive cancer care across adult and potentially pediatric populations within the Wake Forest Baptist system Note: For precise service lines (e.g., chemotherapy regimens, clinical trials, outpatient vs. inpatient options, exact cancer types treated), please visit the Cancer Center or Oncology/Hematology sections on the site or contact the hospital directly.

Clinic Type

Hematology-Oncology

Address

Medical Center Boulevard, 3rd Floor, Winston-Salem, NC 27157

Phone

336-713-5440

Email

MedicalRecordsROI@advocatehealth.org

Opening Hours

Hours of Operation unknown on provided text

Telehealth

Telehealth options available (telehealth primary care links and immediate virtual care mentioned)

Services Offered

Insurance & Payment

  • AETNA
  • Forest Baptist Health
  • Care/MA Contracts
  • Various plans listed in insurance chart (subject to change)

This chart lists common plans; verify with Customer Service Center at 877-938-7497 for your plan.

Pay My Bill (online), Billing and insurance services via Wake Health

Languages Spoken

FAQs

What are the hours of operation?

Hours of operation are listed, but exact times are not clearly provided in the text.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Personalized Hematology & Oncology of Wake Forest (rater8/Healthgrades): 4.9/5 stars (~650 ratings (across platforms))
  • Dr. Matthew Wieduwilt (Healthgrades): 3.7/5 stars (18 ratings)
  • Dr. William Petty Jr (Healthgrades): 4.3/5 stars (6 ratings)
  • Atrium Health Wake Forest Baptist Gynecology Oncology - Hickory (Birdeye): 5.0/5 stars (14 ratings)

Patients praise

  • Compassionate, kind, and professional bedside manner from most physicians and staff
  • High levels of expertise and clinical knowledge in oncology and hematology care
  • Clear and patient-centered explanations of diagnoses and treatment plans
  • Efficient, clean, and well-managed facilities
  • Supportive nursing and infusion team experiences

Common complaints

  • Occasional reports of feeling rushed or unheard by certain providers
  • Concerns regarding billing practices and potential dishonesty
  • Difficulty scheduling appointments or administrative delays
  • Instances of unprofessional communication or lack of compassion from isolated staff or physicians

"Dr. Castillos is exceptionally professional, knowledgeable, and attentive. The front desk staff and medical assistants were equally impressive—warm, efficient, and truly supportive. Overall, an outstanding experience."

Patient review, rater8

"The facility and staff are top notch however they are dishonest with billing. Be very careful because without even seeing it, you will be signing that you agree to pay the balance that your insurance does not pay."

Patient review, LocalityBiz

"Dr. Petty is an incredible doctor and person. He takes excellent care of my mother and her cancer for going on three years now. We see him every month for treatment and even on his hectic days Dr. Petty takes the time to go over every question we have for him."

Patient review, Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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