Walnut Creek Urgent Care - John Muir Health
Urgent Care • Walnut Creek, CA • Since 1997
About
John Muir Health operates a nonprofit hospital network headquartered in Walnut Creek, CA, with multiple facilities serving Contra Costa County. Their Walnut Creek presence includes key centers and urgent care access as part of a larger system that also includes Concord campuses and a broad physician network. For urgent care in Walnut Creek, you would typically use John Muir Health’s network of urgent care locations in nearby Concord and Walnut Creek, including services offered at their main hospitals (John Muir Medical Center, Walnut Creek and Concord) and affiliated outpatient centers. If you’re seeking urgent care specifically in Walnut Creek, contact John Muir Health at 866-751-2459 or 925-941-2001 or visit their site for the closest Walnut Creek-based urgent care option and hours.
Clinic Type
Urgent Care
Address
1601 Ygnacio Valley Road, Walnut Creek, CA 94598, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.9/5 (~190 reviews)
- Google Maps/Other platforms: 2.8/5 (78-94 reviews)
Patients praise
- Professional and caring individual doctors and medical staff (PA/MA)
- Efficient check-in process for some patients
- Clean and organized facility
- Helpful and thorough care from specific providers who listen to patients
Common complaints
- Long wait times and overcrowding
- Rude or unprofessional check-in and nursing staff interactions
- Frustration with administrative processes and insurance coordination
- Perceived lack of care, follow-through, or dismissiveness from staff
- Issues with service availability, such as X-ray department closures or limited treatments
"Make sure you arrive at least 8 hours before they close because they will not help you.... They do not even help with finding alternatives and very snarky!!!!"
— Apple Maps/Yelp review by Ken R."I was helped by Rehan Khan, MA and Kelien Rita, PA... they did not make me feel rushed. They listened to my need and truly wanted to help."
— Apple Maps/Yelp review by Debbie G."The doctor was very nice, but the nurses were very rude. MAs were very rude and unkind, which is not necessary."
— LocalityBiz review by Mk GarciaSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- U.S. News & World Report’s Best Hospitals Ranks John Muir Health’s Medical Centers Among Top 3 San Francisco Metro Area Hospitals and Top 15 in California — Jul 29, 2025
- John Muir Health's Walnut Creek Medical Center Named Among U.S. News & World Report’s Fifth Annual 2026 Best Hospitals for Maternity Care — Dec 22, 2025
- Dr. Sway Wu, MD - Family Medicine Doctor in Walnut Creek, CA — May 14, 2026
- John Muir Health Recognized by American Heart Association and American Stroke Association for Providing High-Quality Cardiovascular and Stroke Care — Oct 8, 2025
- Dr. Lauren Ables, DO - Family Medicine Doctor in Walnut Creek, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Walnut Creek
Summary: Concentra now operates the former Nova Medical Centers. All Nova locations have been rebranded under Concentra, including the Walnut Creek Urgent Care Center in California. For details about services, locations, and scheduling, visit Concentra.com.
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