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About

Summary: Laboratory Services at CharterCARE Health Partners (Warren) provide hospital-based clinical testing across Rhode Island, with laboratory settings inside the hospital and affiliated facilities. CharterCARE operates non-profit hospitals in Providence and surrounding areas, including Roger Williams Medical Center (now part of CharterCARE Health Partners). Key details: private, nonprofit healthcare system; headquarters in Providence; main website chartercare.org. Contact: general inquiries via 401-456-2000. Relevant affiliations include Our Lady of Fatima, Memorial, Rhode Island Hospital, Kent Hospital, Lifespan network connections, and a focus on hospital and health care services within Rhode Island.

Clinic Type

Testing Laboratories

Address

1090 Cranston St., Cranston, RI 02905; 1681 Cranston St., Ste. F, Cranston, RI 02907; 725 Reservoir Ave., Ste. 6, Cranston, RI 02907; 191 MacArthur Blvd., Coventry, RI 02816; 1351 South Country Trail Building #3, Ste. 302, East Greenwich, RI 02818; 525 Taunton Ave., East Providence, RI 02914; 41 Sanderson Rd., Smithfield, RI 02917; 1524 Atwood Ave., Ste. 345, Providence, RI 02909; 501 Wampanoag Trail, Riverside, RI 02915; 200 High Service Ave., North Providence, RI 02904; 1637 Mineral Spring Ave., Ste. 111B, North Providence, RI 02904; 1515 Smith St., North Providence, RI 02904; 825 Chalkstone Ave., Diagnostic Wing, Roger Williams Medical Center, Providence, RI 02907; 655 Broad St., Providence, RI 02909; 50 Maude Street, Providence, RI 02909; 851 Main St., Warren, RI 02885; 226 Buttonwoods Ave., Warwick, RI 02880; 200 High Service Ave., North Providence, RI 02904

Phone

(401) 456-3600

Email

rachel.paquin@chartercare.org

Opening Hours

Mon-Fri 6:30-4; Sat 7-11

Emergency Care

STAT lab available 24 hours per day, seven days a week; emergency communication of results within one hour of specimen receipt

Services Offered

  • Laboratory services
  • Pathology
  • Chemistry
  • Toxicology
  • Hematology
  • Microbiology
  • Immunology
  • Histology
  • Cytology
  • Transfusion services
  • Esoteric tests
  • Phlebotomy services
  • Remote reporting
  • Courier specimen pickup
  • Electronic Medical Record access
  • STAT testing

Technology & Equipment

  • Conventional chemistry automation
  • Molecular technology
  • Advanced networking computer system

Insurance & Payment

  • All insurances except Blue Chip Senior
  • All insurances for Pathology services

Pathology services accepted with all insurances; Blue Chip Senior excluded.

Insurance, Self-pay, Fee-for-service

Languages Spoken

  • English

FAQs

If you have any questions or concerns about laboratory services please call 401-456-3600.

Please call 401-456-3600 for questions.

Commitments

  • Short turnaround times
  • Rapid response to STAT results
  • Timely courier pickup
  • 2+ times daily result delivery
  • 24/7 STAT lab availability
  • Dedicated account representatives

Awards & Accreditations

  • CLIA Certificate of Accreditation
  • CLIA Certificate of Compliance
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accreditation/licensure
  • Centers for Medicare and Medicaid Services (CMS) recognition

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (CharterCARE Medical Associates): 2.4 out of 5 stars (38 reviews)
  • Birdeye (CharterCARE Medical Associates - Cranston): 3.0 out of 5 stars (9 reviews)

Patients praise

  • Some patients report attentive and caring staff and doctors
  • Positive feedback for rehabilitation and home health services
  • Recognized for superior patient satisfaction in specific home health/hospice departments

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor phone communication/inability to reach staff
  • Billing system frustrations
  • Negative experiences with lab-related workflows following organizational changes

"When a lab in the network lost my results, they would not help me contact the lab for weeks until I reached out to a patient advocate at the hospital."

Birdeye patient review

"The actual services provided seem fine, decent people good enough healthcare. But it stops there. The billing system is a failure."

Yelp user review

"Community members express genuine enthusiasm, saying they love them, and describe the team as so helpful when navigating important care decisions."

Nextdoor community description

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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