Mental Health Counseling & Psychiatry in Washington, PA
Behavioral Health • Washington, PA • 1 (Washington, PA) locations
Clinic Type
Behavioral Health
Address
640 Jefferson Ave, Washington, PA 15301
Phone
(724) 222-6603
Careers@TransformationsNetwork.com
Opening Hours
Mon-Fri 8:00 am – 5:00 pm; Sat-Sun Closed
Telehealth
Available
Services Offered
Team
Insurance & Payment
Acceptance varies by clinic; listed plans reflect New Directions Mental Health as a whole and may not be accepted at every location. Confirm coverage with central intake.
Insurance, Medicaid, Medicare, Self-pay
Languages Spoken
Current Offers
New Patient Special (not specified) — null
FAQs
What services are offered at the Washington, PA clinic?
Therapy, psychiatry, and medication management, with in-person and telehealth options.
Is the clinic in-network with most insurance plans?
Yes, most major insurance plans are accepted; coverage varies by clinic.
What is the address for the Washington, PA clinic?
640 Jefferson Ave, Washington, PA 15301.
What are the phone contact details?
(724) 222-6603.
What are the office hours?
Monday–Friday 8:00 am – 5:00 pm; Saturday and Sunday closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- New Directions Mental Health (Washington, PA): 4.0/5.0 stars (61 reviews)
- Dr. Oscar Urrea, MD (Healthgrades): 2.1/5.0 stars (32 ratings)
Patients praise
- Some patients report finding caring, knowledgeable, and helpful individual therapists and practitioners
- Some patients appreciate the comprehensive care received once established with the right provider
- Convenience of telehealth options for some patients
Common complaints
- Difficulties with prescription refills and communication with pharmacy staff
- Lack of responsiveness, including unreturned phone calls and inability to reach staff
- Rapid staff turnover leading to inconsistent care
- Negative interpersonal experiences with providers, including perceived arrogance, lack of empathy, or dismissiveness
- Administrative errors such as lost records, canceled appointments without notice, and scheduling delays
"Caring professionals, Tom took his time and asked very thorough questions. ... I feel blessed to have found new directions for both medication management and counseling."
— New Directions Patient Review"I've never been treated so poorly by a doctor, let alone someone I'm entrusting with my psychiatric care. ... I left feeling worse than when I came in."
— Dr. Oscar Urrea Patient Review"Most importantly, they will not refill prescriptions on time. ... When I don’t take it, I go through bad withdrawal."
— New Directions Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ronald P. Lobo, MD - Psychiatrist in Uniontown, PA — May 14, 2026
- Dr. David M. Yuna, DO - Psychiatrist in Grindstone, PA — May 14, 2026
- Mary K. Hido, LPC - Mental Health Counselor Specialist in Oakmont, PA — May 14, 2026
- Julie Palmer, DNP, PMHNP - LifeStance Health — Apr 5, 2026
- Dr. Umang A. Shah, MD - Psychiatrist in Sewickley, PA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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