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Clinic Type

Physical Therapy

Address

Phone

2028352222

Email

billing@thejacksonclinics.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Health: 5 out of 5 (Overall patient experience rating) (270 ratings total)
  • Healthgrades: 4.1 out of 5 stars (31 ratings)
  • Vitals: 4.2 out of 5 stars (26 ratings)
  • WebMD Care: 4.5 out of 5 stars (21 ratings)

Patients praise

  • High praise for surgical expertise and successful outcomes, especially in complex knee and hip cases
  • Appreciation for the doctor's responsiveness and willingness to fit patients into his schedule for urgent needs
  • Positive remarks about the professionalism, friendliness, and thoroughness of the office staff and surgical team
  • Patients value the doctor's clear explanations and commitment to finding solutions for individual needs

Common complaints

  • Some patients report feeling unsupported, confused, or frustrated by unclear communication regarding treatment options
  • Occasional reports of the doctor seeming dismissive, short, or annoyed when asked questions
  • Complaints regarding accessibility, specifically limited direct contact with the physician and reliance on physician assistants for follow-up communication
  • Isolated report of dissatisfaction with surgical outcomes and post-operative prescription management

"Not only is Dr. Faucett an amazing orthopaedic surgeon but his entire team (Surgery Scheduler, Pre Op, Post Op, Surgery Team, Office Staff) are friendly, professional and thorough."

Healthgrades patient review

"Initially, he seemed informative and nice. Everything up to the surgery went well... [but] the only way to contact his office was over email, and responses only came from Physician Assistant (PA), not him."

Vitals patient review

"I found it ironic that a doctor who had 5 star ratings and is innovative in their surgical approach gets back to patients during the weekends and was available to me in my time of need."

Patient story on scottfaucettmd.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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