HIV & Infectious Disease Care - StayWell Health Center
Infectious Disease • Waterbury, CT • Since 1972 • More than 6 locations in Waterbury, CT, and 1 in Naugatuck, CT locations
About
Summary: StayWell Health Center is a nonprofit health and social services provider in the Greater Waterbury area, focused on high-quality care with an emphasis on prevention and removing barriers to access. The organization operates 9 offices in Waterbury and 1 in Naugatuck, CT (HQ at 80 Phoenix Ave, Waterbury). It offers comprehensive services, including HIV care, within a mission to improve community health and wellness. StayWell employs about 76 staff and generates roughly $7.1M in annual revenue. Founded in 1972, StayWell serves individuals and families in Waterbury and surrounding areas, with a commitment to addressing infectious disease needs, including HIV care.
Clinic Type
Infectious Disease
Address
80 Phoenix Avenue Suite 204 Waterbury, CT 06702
Phone
203-756-8021
publicrelations@staywellhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at StayWell HIV care sites?
All sites provide HIV testing, education, counseling, and treatment, including confidential rapid HIV testing. HIV PrEP and PEP are available, with assistance to access financial support if needed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Staywell Health Center Waterbury): Very friendly, good service, but strange/inconvenient hours (no numeric rating shown in snippet) (Not shown in snippet)
- Chamber of Commerce (StayWell Health Center Waterbury): 2.8 (105 reviews)
- LocalityBiz (StayWell Health Center Waterbury): Multiple star ratings appear in individual snippets (examples include ★☆☆☆☆ and ★★★★★) (Not stated)
- Rehab.com listing (StayWell Healthcare Inc – Psychiatric Outpatient Clinic for Adults): 3.04/5 (67 reviews)
Patients praise
- Friendly/helpful staff reported in some reviews
- Some reviewers report professional, caring interactions and recommend the office
- HIV care presence described by the organization and a patient story noting sustained viral suppression (contextual support for HIV care)
Common complaints
- Inconsistent access/operations: long waits, delays, appointment cancellations, and rescheduling issues
- Rude or dismissive staff/provider behavior reported
- Communication problems: phone not answered/attitudes reported; concerns dismissed after procedures
- Inconvenient/strange office hours reported
"“Very friendly, good service, but strange, inconvenient hours.”"
— Yelp review snippet for StayWell Health Center (Waterbury)"“A StayWell Health Center has a 2.8 Star Rating from 105 reviewers.”"
— Chamberofcommerce.com listing snippet"“They don’t pick up the phone & always have you on hold… VERY RUDE… My sincere advise is to STAY AWAY.”"
— Detoxtorehab.com directory review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Fabiola A. Mieses Pun, MD - Internal Medicine Physician in Waterbury, CT — May 14, 2026
- Health needs of poor and aging residents challenge Waterbury hospitals — Apr 18, 2026
- Health needs of poor and aging residents challenge Waterbury hospitals — Apr 18, 2026
- 1389 W Main St - Waterbury, CT | Quest — May 20, 2026
- Health Care | Family Centers — Jan 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Waterbury
Summary: - Saint Francis Hospital, a major teaching and Catholic nonprofit hospital in Hartford, CT, is part of Trinity Health Of New England (THONE) since 2015, within Trinity Health, Livonia, MI. - THONE is one of the largest Catholic health care systems in the U.S.; Saint Francis is licensed for 617 beds and serves as an anchor institution in north central Connecticut. - The hospital network provides comprehensive care across multiple regions, with connections to affiliated systems and providers, including THONE’s broader footprint in New England. - For inquiries, contact options include a broad set of local phone lines tied to Saint Francis/THONE (various numbers listed). - The site highlights Saint Francis’ role as a major teaching hospital and its integration into the Trinity Health system, with community ties and alumni referrals to related health entities. Note: The provided page emphasizes Saint Francis Hospital’s history, affiliation with Trinity Health Of New England, and its status as a large, teaching, Catholic hospital in Hartford. If you’re specifically seeking infectious disease services in Waterbury under Trinity Health Of New England, this page does not contain Waterbury-specific Infectious Disease information; you may want to search for Trinity Health Of New England Waterbury or contact THONE directly for Infectious Disease services in Waterbury.
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