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About

Summary: Yale New Haven Health Urgent Care is a private urgent care network under Yale New Haven Health System, with 19 locations across Connecticut and New York. It provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, on-site X-ray and labs, and accepts insurance (with self-pay options). Locations operate year-round with standard hours (8:00 a.m.–8:00 p.m. weekdays; 9:00 a.m.–5:00 p.m. weekends/holidays) and offer parking. HQ is in Brookfield, CT. Services, locations, and booking are available at ynhhs.org/urgent-care. Contact: main lines include 860-650-3848 and 855-349-2828.

Clinic Type

Urgent Care

Address

920 Wolcott St., Waterbury, CT 06705

Phone

860-650-3848

Email

Opening Hours

Mon–Fri: 8 am – 8 pm; Weekends: 9 am – 5 pm

Telehealth

Virtual care available

Services Offered

  • Urgent care
  • Walk-in care
  • Pediatrics
  • Physicals
  • X-Ray
  • COVID-19 testing
  • Virtual care
  • Pediatric care
  • Sore & Strep Throat
  • Urinary Tract Infections
  • STD testing
  • Minor injuries
  • General illness
  • Laboratory services
  • Allergies
  • Asthma
  • Cold and flu
  • Ear infection
  • Skin infection and rash
  • Walk-in physicals
  • Sore and strep throat
  • Vaccinations not specified

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours for this urgent care center?

Mon – Fri: 8 am - 8 pm Weekends: 9 am - 5 pm

Commitments

  • High-quality urgent care backed by Yale New Haven Health

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • ThreeBestRated: 4.8/5.0 (10 (featured inspection ratings))
  • Solv Health: 4.42/5.0 (844)

Patients praise

  • attentive and professional staff
  • efficient and prompt service
  • clean and welcoming facility environment
  • thorough explanations from medical providers
  • ease of online appointment scheduling

Common complaints

  • occasional longer wait times during peak hours
  • instances of administrative or registration errors
  • some concerns regarding billing processes
  • isolated negative experiences with specific staff members or clinical thoroughness

"From the receptionist to the Doctor everyone was courteous knowledgeable and very polite and respectful. Office is always clean and patient is always very well taken care of and informed of issues."

ThreeBestRated (Patient Review)

"Professional and courteous staff. The appearance was nice and you can smell the cleanness. The NP was excellent and gave me great advice. The wait time is worth the care."

ThreeBestRated (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingEmergency careSince 1897
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VerifiedOnline booking

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