Digestive Health Services – Waterford - Lawrence + Memorial Hospital
Colorectal Surgery • Waterford, CT
About
Digestive Health Services at Lawrence + Memorial Hospital (Waterford) - Lawrence + Memorial Hospital is a nonprofit, not-for-profit general acute-care hospital based in New London, CT, affiliated with Yale New Haven Health System. - Services: outpatient services, same-day surgery, and a broad range of diagnostic and therapeutic capabilities, including imaging and interventional radiology. - Service area: primary coverage along the Connecticut shoreline, with a regional footprint that includes eastern Connecticut and nearby areas, serving a population of about 180,000 (up to 250,000 in summer). - Facilities and staff: licensed for 280 beds; over 2,400 staff and professionals across medical, surgical, pediatric, rehab, psychiatric, and obstetrical care. - Contact/locations: headquarters and main campus at 365 Montauk Avenue, New London, CT 06320; multiple offices in the area. Note: The provided page highlights general hospital capabilities and regional service areas rather than a specific Waterford site or distinctly named “Digestive Health Services – Waterford.” If you need exact digestive health services available in Waterford or a dedicated Waterford location, I can extract or search for that detailed information.
Clinic Type
Colorectal Surgery
Address
196 Parkway South Suite 201 Waterford, CT 06385
Phone
877-925-3637
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Opening Hours
Mon-Thu 8:00 am–4:30 pm; Fri 8:00 am–4:30 pm; Sat-Sun closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What colorectal services are offered at the Waterford Digestive Health Center?
Colorectal surgery including treatment for colon, rectum and anus conditions, with minimally invasive options. Our surgeons work with gastroenterologists or referring providers to create comprehensive treatment plans.
What conditions does the colorectal team treat?
Non-cancerous and cancerous diseases of the colon, rectum and anus.
Do the surgeons perform hernia surgery?
Yes, surgeons offer hernia treatment and may perform emergency hernia surgery when needed.
Is there a focus on minimally invasive surgery?
Yes, the program emphasizes minimally invasive surgical approaches.
Where is the Digestive Health Center located?
Digestive Health Services – Waterford, 196 Parkway South Suite 201, Waterford, CT 06385.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. John Frese): 2.8/5 (6 ratings)
- Yelp (Lawrence + Memorial Hospital): 2.2/5 (72 reviews)
Patients praise
- Physicians and medical staff are frequently described as knowledgeable and professional
- Some patients report compassionate, caring, and attentive care during procedures
- Positive experiences with specific physician assistants and support staff
Common complaints
- Difficulty with appointment scheduling and administrative staff responsiveness
- Reports of rude or dismissive interactions with certain medical providers
- Long wait times for appointments and follow-ups
- Concerns regarding hospital-wide efficiency and patient care quality at Lawrence + Memorial Hospital
"The Drs. And staff at CTGI are great! Compassionate and caring and understanding. They made my experience tolerable for procedures no one wants to have,but have to do."
— LocalityBiz (Connecticut GI)"The doctors and nurses are fine. The office staff is the worst I've ever encountered anywhere in the US. The person who schedules appointments is snippy, rude, gruff, obnoxious, unhelpful, doesn't listen, etc."
— RateMDs (Coastal Digestive Diseases)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Darrick K. Li, MD, PhD - Lawrence + Memorial Hospital — Feb 27, 2026
- Lauren Christensen, PA - Lawrence + Memorial Hospital — Oct 23, 2025
- CT GI – Coastal Digestive Care Center | CES - Consulting Engineering Services — Jul 28, 2025
- Jane P. Genido-Trujillo - Nurse Practitioner in Waterford, CT — May 14, 2026
- Advanced Practice Provider, NP or PA, Waterford, CT - LinkedIn — Jan 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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