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About

Waterford Country School is a nonprofit, private educational and social services organization founded in 1922 and headquartered in Quaker Hill, CT. It offers a broad range of programs for children and families at risk, including foster care, therapy (children’s, family, and animal-assisted therapy), special education, outdoor/experiential education, wildlife rehabilitation, adventure/therapeutic counseling, and summer camp. The school operates across four U.S. offices and emphasizes comprehensive support through its motto “Whatever It Takes.” Key facts: 53 employees (up 8.1% YoY), about $6.8M annual revenue, SIC/NAICS codes 86/864 and 61/611, contact 860-442-9454. If you’re seeking a (children’s) mental health clinic with integrated therapeutic services and family support, Waterford Country School provides multi-program therapeutic resources within a long-standing, community-focused nonprofit.

Clinic Type

Mental Health / Psychiatry

Address

947 Vauxhall Street Ext., Quaker Hill, CT 06375

Phone

860-886-7500

Email

admissions@waterfordcs.org

Opening Hours

Mondays 12pm–8pm (clinic hours indicated by appointment prompts); further hours not specified

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Children’s Mental Health Clinic
  • TF-CBT therapy
  • 3-5-7 models
  • individual therapy
  • family therapy
  • psychiatric consult
  • counseling for trauma
  • behavioral health support
  • emotional health support
  • mental health care for ages 3-18

Technology & Equipment

  • Not specified

Team

  • Not specified, Not specified — Therapists/Clinicians

Insurance & Payment

  • Anthem
  • United Healthcare
  • Connecticare
  • Husky health insurance

WCS is a network participant for Anthem, United Healthcare, Connecticare, and Husky Health; can bill for many insurances out of network – please inquire to research policy.

Not specified in text

Financing: Not specified in text

Savings plan: Not specified

Languages Spoken

  • English

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

What ages are served?

Children ages 3-18 (and their families)

What insurance is accepted?

Husky, Anthem, United Healthcare, Connecticare

To make an appointment for children’s therapy, how do I call?

Call 860-886-7500 and follow prompts to the Children’s Clinic.

What information should be prepared when calling for an appointment?

Be prepared to provide your child’s insurance as well as the names of any current medications and diagnoses that your child may have and reason for referral.

What are the clinic hours for the Children’s Mental Health Clinic?

Clinic hours are listed above as opening hours: Mondays–Fridays with the times specified; note specific daytime slots vary by day.

Where is the Mental Health Clinic for Children located?

947 Vauxhall Street Ext., Quaker Hill, CT 06375

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mental Health Commission Inspection Report (2026): 8-10/10 (Aidan’s Residential Healthcare Unit) (2 respondents in recent report)

Patients praise

  • Dedicated and passionate leadership teams in some facilities
  • Positive feedback from some patients regarding staff kindness and facility cleanliness in specific units
  • Well-maintained and modern environments reported in newer units

Common complaints

  • Long waiting lists and reduced appointment availability for child mental health services
  • Reports of historical issues with inadequate facilities, overcrowding, and lack of privacy in psychiatric units
  • Concerns regarding staffing levels and access to emergency care
  • Occasional reports of insufficient recreational or therapy activities

"The Department of Psychiatry is exceptional. If I had known this service was here, I would’ve come in sooner."

— Patient statement in Mental Health Commission report (2026)

"I could be left for an hour on my own crying, I would beg the staff to speak to me and they’d say they would come back, but they didn’t."

— Former patient report from 2019

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Waterford, CT·Mental Health / Psychiatry

Summary: Connecticut Behavioral Health Associates (CBHA) is a small health-care practice based in Norwich, CT, with 2 offices in Connecticut. The firm operates in the Hospitals and Health Care sector and offers services related to psychology and personal health. They have a small team (about 6 employees) with roles spanning medical, customer service, and research, and are connected to local health networks (e.g., Lawrence + Memorial Hospital, Stonington Institute). Their listed contact includes a phone number (+1 860 437 6914) and a presence on LinkedIn. The website is ctbehavioralhealthassociates.com. Note: The provided information does not specify therapists or psychiatrists by name or specialty, nor explicit CT locations beyond Norwich and New London. If you need therapists or psychiatrists specifically in Waterford, CT, you may want to search CBHA’s site directly or contact them to confirm services and providers in Waterford.

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