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About

Summary: - NEUROLOGICAL GROUP, P.C. is a private medical practice in the Hartford Healthcare network, headquartered in New London, CT. - It focuses on neurology within a broader healthcare system offering walk-in, urgent, and virtual care. - Key details: annual revenue ~$24.6M, 4 offices (all in New London, CT), small workforce (3 employees listed), contact: info@neurogroupnl.com or 860-886-1433. - Related to neurological services but no explicit link to “Ayer Neuroscience Institute Waterford” found in the provided data. If you’re seeking services at Ayer Neuroscience Institute in Waterford, you may want to verify the exact facility name and location or check Hartford HealthCare’s neurology offerings for Waterford.

Clinic Type

Neurology

Address

Medical Group 5 Dayton Road Suite 201 Waterford, CT 06385

Phone

860.572.5420

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In an emergency, call 911

Services Offered

  • General Neurology
  • Epilepsy Center
  • Headache Center
  • Memory Care
  • Geriatric/Neurodegenerative care
  • Neurodiagnostic Services
  • Neuroscience research and innovation

Team

  • Lauter, Andrea S. — APRN
  • Radin, Laurence I. — MD

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Harvard Pilgrim
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • HMC/ Northeast Healthcare
  • Medspan Commercial
  • Medspan Medicare
  • Multiplan
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

Languages Spoken

—

Awards & Accreditations

  • 4.9 / 5 rating for Lauter, Andrea S., APRN
  • 4.7 / 5 rating for Radin, Laurence I., MD

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (provider group page for The Ayer Neuroscience Institute, Waterford, CT): Not clearly specified in retrieved snippet (positive patient quote shown) (Not clearly specified in retrieved snippet)
  • WebMD (Dr. Laurence Radin, MD): Not clearly specified in retrieved snippet; reviews describe mixed experiences (Not clearly specified in retrieved snippet)

Patients praise

  • Caring, attentive clinicians (example patient praising provider)
  • Some patients report accurate referrals and precise diagnoses
  • Presence of multidisciplinary specialty services (Headache Center includes both medication and non-medication options)

Common complaints

  • Patients report dismissive or inadequate preparation behavior (in at least one WebMD review excerpt)
  • Concerns about over-reliance on pharmaceutical treatments (in WebMD review excerpt)
  • Reports of poor communication/being unheard and feeling the doctor did not understand patient history/identity (in WebMD review excerpt)

""The BEST!! There isn't a better provider than Jen!! She truly cares about all of her patients...""

— Healthgrades – The Ayer Neuroscience Institute, Waterford, CT (patient quote snippet)

""My visit was beyond poor. Did not prepare for my visit at all... Then he made false statements...""

— WebMD – Dr. Laurence Radin, MD (rating/review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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