Hartford HealthCare Medical Group Waterford | Backus Hospital | CT
Occupational Care • Waterford, CT • Since 1893
About
Summary: - Backus Hospital (William W. Backus Hospital) is a nonprofit, acute care community hospital in Norwich, Connecticut, founded in 1893, with about 213 beds and over 400,000 outpatient visits annually. - It is part of Hartford HealthCare and operates in the East Region, including outpatient centers in Colchester, Montville, Ledyard, Plainfield, and the Backus Outpatient Care Center in Norwich. - The hospital provides inpatient and outpatient services, education, simulation, and innovation programs, and employs roughly 494 staff. - Key details: address at 326 Washington Street, Norwich, CT; phone 860-889-8331; part of Hartford HealthCare’s network; originally known as The William W. Backus Hospital. Relevance to query: - The page confirms Backus Hospital’s alignment with Hartford HealthCare and its Norwich, CT operations, and notes outpatient facilities that may be relevant when seeking “Hartford HealthCare Medical Group Waterford | Backus Hospital | CT Waterford” context. It does not list a Waterford location, indicating Waterford may be via Hartford HealthCare network rather than Backus directly.
Clinic Type
Occupational Care
Address
196 Parkway South, Suite 201B, Waterford, CT 06385
Phone
860-?
hrs@hhchealth.org
Opening Hours
Monday - Thursday: 8:00 AM - 6:00 PM; Friday: 7:30 AM - 5:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Primary Care?
Primary Care: Monday - Thursday: 8:00 AM - 6:00 PM; Friday: 7:30 AM - 5:00 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Hartford HealthCare Medical Group): 1.7/5 stars (159 reviews)
- Birdeye (Backus Hospital): 2.5/5 stars (32 reviews)
Patients praise
- Individual providers at Waterford HealthCenter often receive high ratings (typically 4.7-5.0 range)
- Backus Hospital noted as high performing in select procedures/conditions
- Some patients report kind and respectful care from hospital floor staff
Common complaints
- Dissatisfaction with hospital emergency department (long wait times, perceived lack of care)
- Reports of poor communication and service experiences in hospital settings
- Negative reviews regarding medical group responsiveness and service consistency
"This is the absolute WORST hospital you can go to in Norwich. They take forever, and give little to no care when u come here to be seen."
— Yelp review of Backus Hospital"Unlike the Er/Ed, the nurses and doctors... have been nothing but kind, respectful, supportive and helpful."
— Birdeye review of Backus HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UCP's Internship Program at Backus Hospital Provides Job Training for Young Adults with Disabilities | Waterford, CT Patch — Jul 24, 2025
- Dr. Stephanie L. Bakaysa, MD - OB-GYN in Norwich, CT — May 14, 2026
- Dr. Juner M. Colina Biscotto, MD - Ophthalmologist in Waterford, CT — May 14, 2026
- UCP Hosts Virtual Info Sessions for Internship Program at Backus Hospital for Young Adults with Disabilities | Waterford, CT Patch — Jan 5, 2026
- 🏥 Multiple Healthcare Openings in Norwich, CT – Up to $127K+ - NewsBreak — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More occupational care clinics in Waterford
Summary: - Soundview Medical Assoc is a private healthcare group based in Norwalk, CT, operating hospitals, medical centers, rehabilitation, and senior/special needs services. - It is part of Hartford HealthCare Medical Group, with multiple office locations in Connecticut (Norwalk and Hartford), including 520 West Ave, 761 Main Ave, and 1 State St Ste 19. - Key details: - Industry: Hospitals and Health Care - Headquarters: Norwalk, CT - Annual revenue: about $18.5 million - Employees: 4 - Website: hartfordhealthcaremedicalgroup.org - Contact: billing@soundviewmedical.com; main phone numbers include 203-845-9535, 203-838-4000, 855-300-6933 - Web presence: ~72K monthly visits, high engagement (low bounce, ~3.2 pages/visit), US-dominated audience. Relevance to “Occupational Health | hartfordhealthcaremedicalgroup.org Waterford”: The page covers Soundview Medical Assoc within Hartford HealthCare Medical Group, but Waterford-specific occupational health services are not explicitly detailed here. If you need occupational health offerings in Waterford, I can search for Hartford HealthCare Medical Group’s Waterford location or occupational health services and provide a focused summary.
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