Hartford HealthCare HealthCenter - Primary Care - Waterford
Primary Care / Family Medicine • Waterford, CT
Clinic Type
Primary Care / Family Medicine
Address
5 Dayton Road Suite 102 Waterford, CT 06385
Phone
860.271.2400
—
Opening Hours
Mon-Fri by appointment (as listed on page)
Telehealth
Available
Emergency Care
In an emergency, call 911
Services Offered
Technology & Equipment
Team
Insurance & Payment
Languages Spoken
FAQs
What services are offered at this location?
Adolescent Medicine; Annual Wellness Visits; Chronic Condition Management; Chronic Disease Diagnosis; Comprehensive health-risk assessments; Diet; Fall and Balance Evaluations; Injury Treatment; Internal Medicine; Medicare Annual Wellness Visits; Medication Management; Memory Assessments; Nutrition; Personalized Health Counseling; Preventative Medicine; Rapid Testing; Routine Check-ups, Exams and Screenings; Timely Immunizations; Vaccinations; Virtual Health Visits and Telehealth.
Do you accept my insurance plan?
View Accepted Insurance Plans (list includes Aetna, Anthem, BCBS Medicare, CarePartners of Connecticut, Cigna Healthcare, Colonial Cooperative Care, Connecticare and more).
What is the address for this clinic?
5 Dayton Road Suite 102 Waterford, CT 06385.
What is the phone number for this location?
860.271.2400.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Backus Hospital site (HealthCenter - Waterford providers): 4.8–4.9 out of 5 (provider-specific ratings shown)
- Yelp (Hartford HealthCare Medical Group overall brand page): 1.7 out of 5 (159 reviews)
Patients praise
- High provider-specific ratings for HealthCenter - Waterford on the Backus Hospital page (e.g., ~4.8–4.9/5 shown).
Common complaints
- Brand-level Yelp rating for Hartford HealthCare Medical Group is low (1.7/5) and described as generally dissatisfied.
""Hartford HealthCare Medical Group has an average rating of 1.7 from 159 reviews.""
— Yelp - Hartford HealthCare Medical Group reviews (brand page)""4.9 /5" and "95 surveys" (provider rating section shown for Hartford HealthCare HealthCenter - Waterford)."
— Backus Hospital - Hartford HealthCare HealthCenter - Waterford pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare opens new health center in Norwalk — Nov 7, 2025
- New State-of-the-Art HealthCenter Opens in Norwalk | Westport, CT Patch — Nov 10, 2025
- New State-of-the-Art HealthCenter Opens in Norwalk | Milford, CT Patch — Nov 10, 2025
- New urgent care center opens in Killingly Commons. What to expect — Dec 31, 2025
- Hartford HealthCare opens urgent care center — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care / family medicine clinics in Waterford
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