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Clinic Type

Urogynecology

Address

5 Dayton Road Suite 202 Waterford, CT 06385

Phone

860.972.4338

Email

medgroupcommunications@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In an emergency, call 911

Services Offered

  • Urogynecology

Team

  • Brad St. Martin, MD — Urogynecology
  • Jennifer Wilcox, APRN — Urogynecology

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the Urogynecology clinic’s services?

Urogynecology is listed under the Urogynecology department at Tallwood Urology & Kidney Institute (for this location).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Hartford Hospital Tallwood Urology and Kidney Institute): 3.4/5 stars (12 reviews)
  • Birdeye (Tallwood Urology & Kidney Institute): 1/5 stars (4 reviews)
  • Birdeye (Hartford HealthCare Tallwood Urology & Kidney Institute): 3.3/5 stars (17 reviews)

Patients praise

  • Compassionate and competent physicians and staff members
  • Efficient intake and scheduling process reported by some patients
  • High star ratings for individual providers on the official hospital website

Common complaints

  • Communication issues, including lack of follow-up on test results
  • Difficulty scheduling appointments and office disorganization
  • Complaints regarding perceived staff incompetence or lack of knowledge during consultations

"I have had great experience with Dr. Bienek and staff. Very compassionate. Very competent. This is a good doctor and team."

— Birdeye Review

"I was referred for an MRI and after getting it done I didn't get a phone call from Dr. Volkin explaining my results... I finally got a call 2 weeks later, not from Dr. Volkin but from some nurse who I never spoke to or met... And she didn't even explain it."

— Birdeye Review

"After several attempts to make an appointment I don't think I've encountered a more dis-organized office."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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