MercyOne Waterloo Imaging
Diagnostic Imaging • Waterloo, IA • Since 1998
About
MercyOne Waterloo Imaging is part of MercyOne, a nonprofit health system based in Des Moines, Iowa. The network provides imaging services through its MercyOne facilities, including Waterloo, as part of MercyOne’s broader orthopedic, cardiology, and hospital/clinic care offerings. MercyOne operates in Iowa and surrounding areas, with online access to records, appointments, and test results, and emphasizes quality and safety across its imaging services.
Clinic Type
Diagnostic Imaging
Address
3421 West 9th Street, Waterloo, IA 50702
Phone
319-272-8000
todd.mizener@mercyone.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Pay a Bill, Billing and Financial Information, Price Estimator
Languages Spoken
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FAQs
What services are offered at MercyOne Waterloo Imaging?
Imaging services including MRI, mammography, nuclear medicine, X-ray, radiology, and DEXA screenings.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (516 reviews)
- Healthgrades: 61% (patients who gave a rating of 9 or 10)
- US News Health: 85% (willingness to recommend)
Patients praise
- praise for specific doctors and nursing staff
- positive feedback on clinical outcomes and orthopedic care
- acknowledgment of professional and kind staff in certain departments
Common complaints
- complaints regarding communication from medical staff and hospitalists
- concerns about responsiveness and organization of care
- mixed patient experience ratings compared to national averages
- reports of inconsistent care experiences
"The nurses and aides were amazing. The issue we had was the hospitalist. He was extremely condescending towards us."
— Birdeye user review"I couldn’t have asked for better staff. The same went for the staff who took care of us during our four-day stay... The transition between the two MercyOne facilities was very smooth."
— Patient story on MercyOne official websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Waterloo Medical Center adds robotic bronchoscopy — Jan 9, 2026
- MercyOne raising funds for new cancer treatment technology — Mar 19, 2026
- MercyOne Waterloo raising funds for new cancer treatment technology with raffle | Northeast Iowa — Mar 19, 2026
- | MercyOne — Oct 22, 2025
- Orthopedic care away from home builds trust for MercyOne | MercyOne — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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