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Clinic Type

Primary Care

Address

Not specified in provided text

Phone

319-233-1540 / 319-346-8221 / 319-303-1050

Email

programming@kcrg.com

Opening Hours

Mon-Sat 8:00 A.M. - 6:00 P.M.; Sun 8:00 A.M. - 6:00 P.M.

Services Offered

  • Urgent care
  • Walk-in clinic
  • Primary care
  • Acute care
  • Chronic disease management
  • On-site imaging
  • Full-laboratory services
  • Non-emergency walk-in care
  • Wellness physicals

Technology & Equipment

  • Advanced Diagnostic Imaging (ADI)
  • On-site imaging
  • Laboratory services

Team

  • Dr. James J. Poock, MD, FAAFP — Family Medicine Physician

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Unspecified aggregation platform: 4.5/5 (1,821)

Patients praise

  • fresh and tasty food (note: likely misattributed generic review content)
  • frequent description as clean facility
  • praise for some friendly and helpful staff
  • highly trained providers (board-certified physicians)
  • convenient walk-in availability for acute care

Common complaints

  • inconsistent customer service
  • reports of rude or indifferent staff
  • unclear operational hours
  • frustration with being turned away before closing time

"Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent."

Location.com aggregated review analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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