Quest Diagnostics
Laboratory Services • Watertown, NY • 2000+ locations locations
Clinic Type
Laboratory Services
Address
1116 Arsenal St, Cedar Square Plaza, Watertown, NY 13601
Phone
18337002423
Wellness@QuestDiagnostics.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Online payment at questhealth.com, Pay at time of service
Languages Spoken
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FAQs
Is an appointment required?
Make an appointment for sample collection. Appointments take priority over walk-ins.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Thomas McCue IV): 3.7/5 stars (6 ratings)
- Healthgrades (Dr. Scott Mitchell): 3.8/5 stars (10 ratings)
- Yelp (Family Practice Associates): Not specified (4 reviews)
Patients praise
- Many patients express long-term loyalty and satisfaction with medical care providers
- Some staff are described as fabulous, friendly, and efficient
- Appreciation for comprehensive, compassionate, and family-oriented care
Common complaints
- Reports of rude or unhelpful administrative staff and office mismanagement
- Difficulties with appointment scheduling and follow-up communication
- Complaints regarding billing issues and lack of responsiveness
- Reports of poor patient experiences, including being dismissed as patients
"I have been going there for over 30 years. Everyone is so nice and efficient. Never had any problem whatsoever. I highly recommend them."
— LocalityBiz Review"They gave me the wrong antibiotic and I told them I was allergic and the even che3cked with the doctor and when I complained, the office manager told me I missed an appointment and then said I was not longer a patient."
— Healthgrades Review"Never call back. Rude on phone all around horrible treatment on phone and in person. I call about a bill it's 2 weeks in still not got to bottom of it... Switching drs office!"
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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