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Professional Physical Therapy Clinic in Watertown, MA offers physical therapy services including orthopedic, women's, pelvic-floor, and hand therapy, along with blood-flow restriction training, dry needling, and vestibular therapy. The clinic treats back and neck pain, knee injuries, and shoulder conditions with evidence-based rehabilitation techniques and customized treatment plans. Located at 63 Pleasant Street with wheelchair accessibility and ample parking, the clinic accepts most major insurances and is open Monday–Friday from 6:00 am to 8:00 pm.

Clinic Type

Physical Therapy

Address

63 Pleasant Street, Watertown, MA 02472

Phone

(617) 926-XXXX

Email

amarsella@professionalpt.com

Opening Hours

Mon-Fri 6:00 am – 8:00 pm; Sat/Sun not listed

Telehealth

Available (telehealth mentioned in reviews)

Emergency Care

Emergency Services: not explicitly listed

Services Offered

  • physical therapy
  • orthopedic physical therapy
  • women's physical therapy
  • pelvic-floor physical therapy
  • hand therapy
  • blood-flow restriction training therapy (BFR-T)
  • post-discharge exercise programs
  • athletic therapy

Technology & Equipment

  • state-of-the-art equipment
  • modern rehab techniques

Team

  • Raymond Zheng — PT, DPT
  • Michelle Alberico — PT, DPT, FAAOMPT, OMT

Insurance & Payment

  • Health Medicare Advantage
  • BCBS
  • MagnaCare (NY)
  • MedRisk
  • New Jersey
  • NJM (Workers Comp)
  • Medicaid
  • TRICARE (MA, NH)
  • UniCare (MA)
  • United Healthcare (Optum - MA, NH)
  • WellSense (MA, NH)
  • Workers Compensation (various carriers)
  • Northwell Health Clinical Integration Network IPA (NY)
  • Medicaid (MA, NH)
  • (various carriers)

Accepting most major insurance plans

Insurance, Cash, Credit/Debit, Health Savings Accounts (if accepted by plan)

Languages Spoken

  • English
  • (not explicitly listed beyond general statements)

FAQs

What should I expect on my first visit?

Not provided in extracted text.

Do you offer telehealth appointments?

Evidence from patient reviews indicates telehealth is available.

What insurances do you accept?

A wide range of major insurances are accepted, including Medicare Advantage, BCBS, MagnaCare, Medicaid, TRICARE, UnitedHealthcare, WellSense, and more.

What are your office hours?

Mon-Fri 6:00 am – 8:00 pm; weekend hours not specified.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp and general online platforms: 5.0 stars (average based on multiple reviews) (189 reviews on one platform)

Patients praise

  • knowledgeable, skilled, and professional staff
  • personalized, effective treatment plans
  • supportive, friendly, and team-oriented atmosphere
  • good communication and patient-focused care

Common complaints

  • some patients have mentioned that scheduling could offer more flexibility during peak hours
  • one patient noted a preference for the environment of a different clinic location

"Everyone here is very knowledgeable. They communicated well with the patients.They work together really well and they are committed to get you better."

— Online Patient Review

"Robert Santino and staff at Professional Physical Therapy Watertown made my wellbeing their priority. That was absolutely noticed, appreciated, and something I will not forget."

— Online Patient Review

"Bobby, along with the other physical therapists, is extremely knowledgeable, friendly and thorough."

— Online Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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