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Summary: - The Waterbury Hospital site is part of the UConn Health Community Network, offering compassionate, high-quality health care through a broad professional team and integrated services. - It highlights the network’s growth and includes updates about the UConn Health Community Network Medical Group, with a recent notice welcoming Joanna Majcher, APRN, MS, to the Watertown Medical Group who is accepting new patients. - The page emphasizes joining events and hiring notices, indicating active expansion and patient access within the UConn Health Watertown/Waterbury network.

Clinic Type

Primary Care

Address

777 Echo Lake Road, Suite A, Watertown, CT 06795

Phone

(860) 274-5497

Email

OCRComplaint@hhs.gov

Opening Hours

Monday–Friday 8:30 a.m. – 5:00 p.m.; Saturday Closed; Sunday Closed

Services Offered

Team

  • Watertown Primary Care — Location/Clinic

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Monday to Friday 8:30 a.m. – 5 p.m.; Saturday and Sunday Closed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com (for the general UConn Health doctor category): 3.3 out of 5 (184 reviews)

Patients praise

  • Recognition as Patient-Centered Medical Homes (NCQA), indicating commitment to continuous quality improvement and patient-centered care
  • Recipient of Healthgrades 2025 Outstanding Patient Experience Award, ranking among top 10% of hospitals nationwide

Common complaints

  • Frustration regarding insurance coverage disputes (specifically Aetna) leading to appointment cancellations or concerns about out-of-network costs
  • Negative experiences with administrative processes, specifically billing department interactions
  • Reports of long wait times or feelings of being forgotten during visits

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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