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Clinic Type

Radiology/Medical Imaging

Address

133 Ornac, Concord, MA 01742

Phone

978-287-3794

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/search?display_location=Watertown%2C+MA&distance=25&include_value_add_programs=false&location=42.367372%2C-71.187492&page=35&provider_fields=-clinical_keywords&search_alerts=false&shuffle_seed=060e867d-c1aa-404c-8b46-2a9d33dbf6d5&sort=relevance%2Cnetworks%2Cavailability_density_best&specialties=Diagnostic+Radiology&tracking_consent=true&tracking_consent_type=none

Services Offered

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Team

  • Jeffrey Velez, MD — Radiology/Diagnostic Radiology
  • Joshua S Ellis, MD — Radiology/Diagnostic Radiology
  • Bianca F Ho, MD, MSC, MD, MSC — Radiology/Diagnostic Radiology

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 1Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 2Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 3Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 4Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 5Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 6Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 7Diagnostic Radiology in Watertown, MA - Primary Care — Radiology/Medical Imaging clinic in Watertown, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: SMG Watertown Primary Care and OBGYN has 18 ratings listed on Healthgrades (18 ratings)

Patients praise

  • High-quality clinical care from specific doctors and specialists
  • Professional and attentive staff in some departments
  • Convenience of on-site labs and bloodwork
  • Thoughtful and patient approach by some practitioners

Common complaints

  • Difficulty reaching staff via phone
  • Long hold times
  • Issues with billing and collections departments
  • Unprofessional or rude reception staff
  • Difficulty scheduling or long wait times for appointments
  • Perceived lack of empathy or poor bedside manner in some providers

"The receptionist was rude and condescending... I finally left and she tried to call me to get me to set an appointment but by then I wanted nothing to do with her attitude."

— LocalityBiz review of SMG Watertown Primary Care and OBGYN

"This place is the absolute worst place to receive care... Hard to get in touch with or make an appointment with. I would advise that if you need proper healthcare please look elsewhere."

— LocalityBiz review of Mass General Brigham Community Physicians

"I've followed Dr. Barna from 2 other locations, she's been my PCP for over 6 years. She listens to you and gives me hopeful advice during my appointments."

— LocalityBiz review of Beth Israel Lahey Health Primary Care – Watertown

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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