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About

ProHealth Medical Group Clinic in Watertown, WI located off Highway 26 is part of ProHealth Care, a nonprofit, Waukesha-based health system offering extensive services including primary care through its clinics. While ProHealth Care operates 9 U.S. offices (primarily in Waukesha) and various care services (emergency, urgent care, cancer centers, rehabilitation, occupational health, pharmacies), there is no specific Watertown clinic address listed among the provided locations. For precise Watertown clinic details (address, hours, and services), contact ProHealth Care directly or check their official website.

Clinic Type

Surgery

Address

109 Air Park Drive, Watertown, WI 53094

Phone

920-262-7444

Email

CustomerRelationsOnlineInquiry1@phci.org

Opening Hours

Sunday: Closed; Monday–Friday: 8:00 AM – 5:00 PM (Wed until 7:00 PM); Saturday: Closed

Emergency Care

Yes

Services Offered

  • Primary care
  • Urgent care
  • Emergency care
  • Behavioral/mental health
  • Imaging services
  • Lab
  • Occupational health
  • Pregnancy birth
  • Women's health
  • Surgery
  • Orthopedics
  • Brain/Spine/Nervous system
  • Heart/Vascular
  • Cancer care
  • Breast imaging
  • Rehabilitation services
  • Pediatrics
  • Chronic disease management

Insurance & Payment

Languages Spoken

FAQs

New patients of all ages are welcome and most insurance plans are accepted.

New patients of all ages are welcome and most insurance plans are accepted.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: Not explicitly stated, but includes 2 reviews (2 reviews on WebMD)
  • Yelp: Not explicitly stated, but includes 1 review (1 review on Yelp)
  • LocalityBiz: Generally positive (implied 5-star mentions) (Multiple reviews cited on LocalityBiz)

Patients praise

  • Positive experiences with staff professionalism, compassion, and kindness at Urgent Care
  • Appreciation for thorough examinations and listening to patient symptoms
  • Satisfaction with short wait times and efficient service for some patients
  • Clean facility and organized reception processes

Common complaints

  • Concerns regarding staff bedside manner, including reports of rude behavior or body shaming
  • Issues with prescription management and follow-up communication
  • Frustration with the billing process, particularly regarding urgent care services

"Went to urgent care and the nurse body shamed me... No sorry I got the wrong one nothing just rude."

WebMD review, November 5, 2023

"While the care we received was decent, the billing experience was ridiculous. ProHealth "Urgent Care" is not ..."

Yelp review

"From the moment I walked in, the entire team showed compassion, patience, and true professionalism. The doctor was fantastic!"

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Watertown, WI·Surgery

Watertown Regional Medical Center (WRMC) is a private hospital system based in Watertown, WI, serving Dodge and Jefferson counties for over 100 years. It offers a full range of outpatient and inpatient services with a focus on close-to-home primary and specialty care, including specialized clinics and clinical programming. The center operates a network of primary and specialty clinics, and lists current job openings across various departments. For general surgery-specific information in Watertown, WI, WRMC is the local hospital likely to host a general surgery clinic or services, but you may want to contact the hospital directly or check their site for the exact general surgery clinic location, physicians, services (pre/postoperative care, common procedures), and appointment options. Key contact: 920-261-4210. Address: 125 Hospital Dr, Watertown, WI 53098.

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