Wellness & Preventive Healthcare Services in Watertown, NY
Women’s Health • Watertown, NY
Clinic Type
Women’s Health
Address
160 Stone Street, Watertown, NY 13601 USA
Phone
315-788-8065
media.office@ppfa.org
Opening Hours
Monday 7 am - 5:30 pm, Tuesday 8:30 am - 7 pm, Wednesday 7 am - 5:30 pm, Thursday 7 am - 5:30 pm, Friday 7 am - 5:30 pm, Saturday Closed, Sunday Closed
Telehealth
A number of services available through telehealth; information on Telehealth page
Emergency Care
Emergency contraception (the morning after pill) available for walk-in patients during open hours.
Services Offered
Insurance & Payment
—
Some services may be covered by your insurance. Please have your insurance information at the time of your visit. Uninsured patients may be eligible for financial assistance; call 315-788-8065 to inquire.
Languages Spoken
—
FAQs
Do walk-in appointments accepted?
Yes, walk-in appointments are welcome; same-day appointments prioritized where possible.
Can I walk in for an appointment?
Yes, walk-in appointments are welcome during open hours. Patients ages 18 and under will be seen the same day up to the last 15 minutes of the day; patients 19 and above up to 60 minutes before the end of the day.
Can I get emergency contraception?
Yes, emergency contraception (the morning after pill) can be obtained by walk-in during open hours.
Can I schedule a telehealth appointment?
Yes, some services are available through telehealth. For more information or to set up an appointment, visit the Telehealth page.
Are there any restrictions on walk-in appointments?
In-office procedures like IUD insertions require scheduled appointments; please call to confirm service availability.
What should I do if I am uninsured?
You may be eligible for financial assistance. Call 315-788-8065 to find out if you qualify and what documentation to bring.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Catherine O'Brien, FNP): 5.0/5.0 (6 reviews) (6 reviews)
- Healthgrades (Dr. Karen Williams, MD): 3.3/5.0 (34 reviews) (34 reviews)
- Healthgrades (Dr. Frank Rhode, MD): 4.6/5.0 (9 reviews) (9 reviews)
- Ratings.MD (Dr. Fritz Roc, MD): 4.9/5.0 (339 reviews) (339 reviews)
- Healthgrades (Dr. Scott Stern, MD): 2.4/5.0 (16 reviews) (16 reviews)
Patients praise
- High satisfaction and praise for specific individual providers (e.g., professionalism, listening skills, care)
- Accessibility and wide range of preventive and primary care services offered by major centers (e.g., North Country Family Health Center, Samaritan Health, Watertown Urgent Care)
- Convenience of services like telehealth, walk-in urgent care, and integrated care models (e.g., dental, behavioral health, lab services)
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulties with administrative tasks such as scheduling, billing, and pharmacy coordination
- Reports of dismissive, rude, or unprofessional bedside manner by some providers and office staff
- Concerns regarding quality of care, potential misdiagnoses, and medical errors
- Occasional reports of serious patient harm leading to legal action against specific facilities or providers
"I would highly recommend Dr. Roc Fritz to everyone, he goes above and beyond , kind , easy to talk to and he listens and takes good care."
— Ratings.MD"The only physician worth seeing is Dr. Jayne but her nurses and everyone else there make it frustratingly impossible to want to stay for just her."
— LocalityBiz"It is customary for appointment times to be inaccurate in this office with the average wait time being anywhere from 40 minutes to an hour plus."
— LocalityBiz (Samaritan Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Country Family Health Center — May 20, 2026
- Pediatric Wellness of Northern New York | City of Watertown, NY — May 14, 2026
- NoCo Family Health Center Main Campus - Watertown - BlueHive — Apr 12, 2026
- Family Medicine & Behavioral Health | NOCO Family Health — Mar 20, 2026
- Julie Kraeger, NP - Nurse Practitioner in Watertown, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More women’s health clinics in Watertown
Summary: Samaritan Medical Center (Watertown, NY) is a not-for-profit, 294-bed hospital offering comprehensive inpatient and outpatient services. With over 180 physicians across 40 specialties and 2,000+ employees, it provides primary and emergency care, cancer treatment, neonatal intensive care, behavioral health and addiction services, imaging, maternity, and more. The center emphasizes quality, compassion, and safety for both civilian and military communities. Key details: founded 1881, headquartered in Watertown, NY, located at 830 Washington Street. Contact: info@shsny.com, 315-785-4000.
Comparing your options?
See other women’s health clinics in Watertown, or search the full directory by insurance, ratings, and more.