MaineGeneral Ear, Nose & Throat - Waterville
Ear, Nose & Throat • Waterville, ME
About
MaineGeneral Ear, Nose & Throat in Waterville is part of MaineGeneral Health, a nonprofit health system serving the Kennebec Valley. While the overview shows MaineGeneral Health as Maine’s third-largest health system with multiple locations in central Maine, the provided extract does not specify a dedicated ENT facility in Waterville. If you’re seeking ENT services in Waterville, you may contact MaineGeneral Health at their Augusta campus or check their website for the Waterville location or affiliated ENT physicians. Key details: - Organization: MaineGeneral Health (nonprofit, hospital/health care system) - Headquarters: Augusta, Maine - Coverage: Central Maine, with multiple offices (4 listed in the U.S.) - Contact: Main line 207-626-1000; toll-free 855-464-4463 - Mission/vision: Improve health in the greater Kennebec Valley; aim for clinical excellence and community impact If you need a precise Waterville ENT clinic address or physician lineup, I can search for the latest location details.
Clinic Type
Ear, Nose & Throat
Address
Thayer Center for Health, 149 North Street, Waterville, ME 04901
Phone
Main: 207-873-0737; Fax: 207-872-4181
smart@mainegeneral.org
Opening Hours
Monday 8:00AM–4:30PM; Tuesday 8:00AM–4:30PM; Wednesday 8:00AM–4:30PM; Thursday 8:00AM–4:30PM; Friday 8:00AM–12:00PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday- Friday 8:00AM-4:30PM (Friday until 12:00PM).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 2.4 out of 5 stars (11 ratings)
- MaineGeneral Health Patient Surveys: 4.6 out of 5 stars (261 ratings)
- WebMD: 4.5 out of 5 stars (19 ratings)
Patients praise
- Professionalism and kindness in some patient interactions
- Clinical knowledge and expertise noted by some patients
- Overall positive star ratings on some aggregator sites
Common complaints
- Rude or condescending bedside manner
- Perceived lack of thoroughness in examinations
- Difficulty with appointment scheduling and office communication
- Reports of long wait times and disorganized office administration
- Negative outcomes or complications experienced by some patients
"He was rude and condescending. He didn’t even check my deviated septum. I had high hopes for someone to help my symptoms. Nothing was accomplished."
— Healthgrades"Chasse kept me comming back for years and continually put tubes in my ears wich caused so much damage... my left ear had to be totaly recunstructed..."
— LocalityBiz"Dr. Chasse was very kind, professional and had great bedside manners. I was impressed with his knowledge..."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- William Chasse, MD - Ear Nose & Throat - MaineGeneral Health — Dec 3, 2025
- Per Diem ENT PA @ MaineGeneral Health - Teal — May 9, 2026
- Dr. Bo Pang, DO - Otolaryngology-Head and Neck Surgery ... — Sep 28, 2025
- [PDF] HealthMatters - MaineGeneral Health — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose & throat clinics in Waterville
Northern Light Ear, Nose, and Throat Care Waterville is part of the Northern Light Health system, a nonprofit, physician-led health network in Maine. The organization operates across 21 US locations with its HQ in Brewer, ME, and includes multiple hospitals, primary care sites, and specialty services. While the provided highlights list general services and locations for Northern Light Health, a specific “Northern Light Ear, Nose, and Throat Care Waterville” facility isn’t detailed in the excerpt. For Waterville ENT needs, you should contact Northern Light Health or visit their site to confirm Waterville-specific ENT specialists, appointment options, and exact location within the Waterville area. If you’re looking for ENT services in Waterville, consider reaching out to the Bangor/Brewer ENT services under Northern Light Health or checking the hospital/clinic locator on northernlighthealth.org for Waterville availability.
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