Travel Medicine | Maine - MaineGeneral Health
Travel Medicine • Waterville, ME
About
Summary: MaineGeneral Health is a nonprofit health system based in Augusta, Maine, with a mission to enhance the health of the greater Kennebec Valley. It is Maine’s third-largest health care system, employing thousands across central Maine, and operates multiple facilities under the MaineGeneral Medical Center umbrella. While focused on core hospital and clinical services (surgery, orthopedics, cancer care, women's health, and broader medical services), there is no clear evidence in the provided content of a dedicated Travel Medicine program or a Waterville location specifically offering travel medicine. For travel-related care, you may need to contact MaineGeneral Health directly or check their Patient Portal or specialties under their medical services. Key points: - nonprofit health system headquartered in Augusta, ME - serves the greater Kennebec Valley; aims for clinical excellence and community health impact - services include surgery, orthopedics, cancer care, women’s health, and general medical services - multiple locations in central Maine (HQ in Augusta) - contact: main lines 207-626-1000 or 855-464-4463 - potential travel medicine options not explicitly listed in the provided highlights; verify with MaineGeneral Health directly or via their site If you specifically need Travel Medicine in Waterville, consider checking MaineGeneral Health’s site for travel medicine clinics, or contacting them to confirm if Waterville locations or affiliated partners offer travel medicine consultations.
Clinic Type
Travel Medicine
Address
35 Medical Center Pkwy, Augusta, ME 04330, US
Phone
(207) 872-4260
smart@mainegeneral.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Travel medicine is elective and not covered by many insurance plans. Full payment required at time of service. Receipt provided to submit claims; Workplace Health will not bill insurance for you.
Full payment at time of service, Receipt provided to submit to insurance, Will inform estimated costs when scheduling and at reminder, Workplace Health will not bill your insurance for you
Languages Spoken
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Pricing
FAQs
What is travel medicine?
Travel medicine includes diagnosis, treatment and prevention of diseases associated with travel; immunizations and travel health education are available.
Are travel immunizations covered by insurance?
Travel medicine is elective; not covered by many insurance plans; full payment expected at time of service; receipts provided to submit to insurance.
Will my health insurance company pay for travel immunizations?
Travel medicine is considered elective medicine and is not covered by many insurance plans. Full payment is expected at the time of service. We will inform patients of the estimated costs when they schedule an appointment and also when they receive their appointment reminder phone call. Costs vary depending on the number and types of vaccinations you need. We will provide you with a receipt at your appointment so you can submit visit charges to your insurance. Workplace Health will not bill your insurance for you.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Maine General Medical Center- Thayer Campus): 2.4 stars (38 reviews)
- U.S. News & World Report (MaineGeneral Medical Center): 91% willingness to recommend
- Birdeye (Surgery | MaineGeneral - Thayer Center for Health): 2 stars (4 reviews)
Patients praise
- many patients report positive, attentive, and efficient care from specific providers
- some staff described as kind, compassionate, and knowledgeable
- high willingness among patients to recommend the hospital facility overall
- clear communication of care instructions appreciated by patients
Common complaints
- reports of rude or unprofessional behavior by some staff members
- concerns regarding long wait times and time management
- some patients feel that financial considerations are prioritized over patient care
- issues with patient privacy in certain clinic settings
"The doctor was very helpful and kind. She was extremely knowledgeable and was a great listener. I spoke at length about my medical situation and she was very patient with me. Her care and advice was top notch."
— Patient review for a MaineGeneral Express Care provider"Money hungry hospital. None of their practices treat patients good. Nobody advocates for patients. Patient advocacy is a joke and the patient care at their facilities is a bigger joke."
— Patient review for MaineGeneral Thayer Center for Health Surgery"I am a brand new resident to Waterville the care team there at the clinic took fantastically good care of me, including setting up bloodwork and a follow up appointment with lots of instruction. I felt really well cared for."
— Patient review for a MaineGeneral Express Care providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Travel Immunizations and Medicine Clinics - Maine.gov — Jul 14, 2025
- MaineGeneral - Workplace Health — Augusta, ME | BlueHive — Aug 21, 2025
- MAINEGENERAL MEDICAL CENTER - Updated July 2026 - Yelp — Jul 9, 2026
- Dengue fever, polio and other travel health risks: What you need to know before your next trip | newscentermaine.com — Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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