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About

Cayuga Health Watkins Glen is part of the Cayuga Health System, a nonprofit health network formed by uniting Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). The system provides community-centered primary and hospital care across the Finger Lakes and central New York, with Watkins Glen listed as one of its locations. The organization operates as a private nonprofit with headquarters in Ithaca, NY, and includes three U.S. offices. For primary care in Watkins Glen, expect access to Cayuga Health’s networked primary care providers and integrated services through the Cayuga Medical Center/Schuyler Hospital system.

Clinic Type

Family Medicine / Primary Care

Address

Ithaca, New York, US

Phone

607-241-1111

Email

info@schuylerhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine

Insurance & Payment

Languages Spoken

Current Offers

New patient offers

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Cayuga Primary Care formerly Family Medicine Associates): 3.0 (with 61 reviews) (61 reviews)
  • U.S. News / health.usnews.com (Cayuga Medical Center at Ithaca Primary Care Physicians): Patient Experience 5/5 (8 reviews)

Patients praise

  • Some patients report kind/professional care from clinicians
  • Clean environment/hygiene is noted positively in some reviews

Common complaints

  • Long waiting times for appointments/on the phone
  • Rude/unprofessional or condescending staff/service attitude
  • Administrative/communication issues (paperwork repeated, scheduling/insurance handling)
  • Dissatisfaction with diagnosis/thoroughness or perceived inadequate care

""If I could give 0 stars I would" ... "Very unprofessional" ... "the lady at the front desk" is very rude"

Birdeye review excerpt (Cayuga Primary Care formerly Family Medicine Associates)

""I really don’t like the lack of fresh air" & "you have to wait sooo long" for your appointment."

Birdeye review excerpt (Cayuga Primary Care formerly Family Medicine Associates)

""patients frequently mention excessive waiting times" ... and "rude and condescending behavior" from some doctors."

Wheree (summary of CAYUGA PRIMARY CARE | COMMUNITY CORNERS reviews)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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