Schuyler Hospital - Cayuga Health
Hospital Medicine • Watkins Glen, NY • 1 main campus with affiliated network locations
About
Schuyler Hospital is part of the Cayuga Health System, a nonprofit healthcare network formed by the merger of Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). The system provides coordinated, community-centered care across the Finger Lakes and Central New York. It operates three US locations, including Watkins Glen, and is headquartered in Ithaca, NY. Cayuga Health emphasizes seamless integration between its two hospitals to enhance services for area residents.
Clinic Type
Hospital Medicine
Address
Montour Falls, NY (main campus on over 50 acre facility overlooking Seneca Lake)
Phone
(607) 535-7121
info@schuylerhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com / Seniors.fyi: 2.9/5 (~14-63 reviews (aggregated across platforms))
- Vivian Health: 3.3/5 (10 reviews)
Patients praise
- Convenience of a local, small-town hospital facility
- Praise for surgical and rehabilitation services, including swing bed programs
- Generally quick emergency department wait times compared to larger centers
- Some staff noted as friendly, professional, and compassionate
Common complaints
- Reports of poor bedside manner from some nursing and ER staff
- Concerns regarding communication, including billing issues and pharmacy/prescription errors
- Frustration with administrative tasks and paperwork coordination
- Perception that the hospital serves primarily as a transfer point to larger facilities for complex care
"The emergency department can feel chaotic and slow, with long waits at times and reports of hurried or disengaged bedside manners from some staff."
— Seniors.fyi"Staff is friendly and helpful. Nice have right near home, convenient."
— MedicalRecords.com review by Neil WesterveltSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Schuyler Hospital Foundation, Gorges Givers Receive Generous Donation from Watkins Glen Elks Lodge | Cayuga Health — Aug 13, 2025
- Community Support Blossoms into Renovated Space at Schuyler Hospital | Cayuga Health — Jul 24, 2025
- Watkins Glen Elks donate $6K to boost local health programs — Aug 14, 2025
- Courtyard garden opens at Schuyler Hospital after upgrades — Jul 25, 2025
- Gorges Givers Receives $1,000 Donation from Watkins Glen International’s RACE Foundation | Cayuga Health — Jan 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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