Primary Care - Cayuga Health
Internal Medicine / Primary Care • Watkins Glen, NY
About
Cayuga Health Watkins Glen is part of the Cayuga Health System, a nonprofit health network formed by uniting Cayuga Medical Center (Ithaca) and Schuyler Hospital (Montour Falls). The system provides community-centered primary and hospital care across the Finger Lakes and central New York, with Watkins Glen listed as one of its locations. The organization operates as a private nonprofit with headquarters in Ithaca, NY, and includes three U.S. offices. For primary care in Watkins Glen, expect access to Cayuga Health’s networked primary care providers and integrated services through the Cayuga Medical Center/Schuyler Hospital system.
Clinic Type
Internal Medicine / Primary Care
Address
Ithaca, New York, US
Phone
607-241-1111
info@schuylerhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is primary care?
Primary care providers specialize in prevention, detection, and treatment of illnesses; internal medicine primary care providers see adults, and family medicine doctors and practitioners see all ages.
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Cayuga Primary Care, Ithaca): 3.0 out of 5 stars (61 reviews)
- Cayuga Medical Associates (Ithaca): 4 out of 5 stars (7 reviews)
- Healthgrades (Dr. Coveney Fitzsimmons): 4 out of 5 stars
Patients praise
- clean environment and facilities
- professionalism and kindness from specific nurses and doctors
- effective care for surgical and emergency services
- satisfaction with individual provider attentiveness when not rushed
Common complaints
- long waiting times for appointments and on the phone
- issues with staff attitude and communication at check-in desks
- inconsistencies in medical record management and test result tracking
- perceived lack of engagement or thoroughness from some individual providers
"While the nurse and Dr. B were kind and professional, after the procedure I was left waiting in the patient room for 35 minutes without being told or guided."
— Birdeye review (Cayuga Primary Care)"Dr. Fitzsimmons is nice but not very engaged or knowlegeable. She wants to help resolve health problems but always tells me she's not sure... The last two annual visits I had with her she could not locate my medical records."
— Healthgrades review (Watkins Glen primary care provider)"I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing."
— Cayuga Health patient testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Put your health at the top of your New Year’s resolution list: Schedule an annual visit - 607 News Now — Dec 4, 2025
- Cayuga Primary Care in Dryden to permanently close May 1 - 607 News Now — Apr 21, 2026
- Cayuga Health Awarded $2.5 Million Grant to Launch Street Medicine Residency Training Program | Cayuga Health — Nov 24, 2025
- Longstanding Dryden primary care clinic to close. How will the community adjust? - The Ithaca Voice — Apr 17, 2026
- Watkins Glen Elks donate $6K to boost local health programs — Aug 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine / primary care clinics in Watkins Glen
Summary: - Arnot Health is a nonprofit regional healthcare system based in Elmira, NY, with three hospitals and a 270-provider multi-specialty group serving parts of the Southern Tier (NY) and Northern Tier (PA). - The organization emphasizes patient care and community partnerships as part of its mission and is now affiliated with Centralus Health, expanding its reach in a 9-county region. - Services and structure suggest a integrated delivery model under Arnot Health, with locations across Elmira and surrounding areas; main HQ at 600 Roe Ave, Elmira, NY 14905. - Key context for a “Patient Centered Medical Home” in Watkins Glen would align with Arnot Health’s integrated, community-focused care approach, leveraging its network of primary and specialty care through its large regional system. Notes: - If you’re specifically looking for patient-centered initiatives, care coordination, or primary care in Watkins Glen under Arnot Health, this page confirms Arnot Health as the regional provider group but does not list Watkins Glen-specific PMH details. You may want to verify local clinic affiliations or contact Arnot Health directly for Watkins Glen primary care options.
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