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Summary: - The provided page appears to be about Southside Physicians, a small physician organization linked to Bon Secours, located in Virginia with 3 offices (Petersburg and Colonial Heights). - There is no specific information on a "Neurology Clinic" or a location in Westchester or Watkins Glen on this page. The entry shows Southside Physicians as a private, small-scale group with 1 employee and multiple Virginia addresses, but no explicit neurology clinic details. - For the user query "Bon Secours — Neurology Clinic, Westchester Watkins Glen," this page does not confirm a Neurology Clinic or any Westchester/Watkins Glen location. Bon Secours appears broader than this single entity and may have Neurology services elsewhere. If you’re seeking Neurology Clinic options under Bon Secours near Westchester or Watkins Glen, consider: - Checking the Bon Secours official Find a Doctor/Neurology listings for those locations. - Searching Bon Secours hospital networks in New York state (noted Bon Secours is more prominent in Virginia/South Carolina on this page).

Clinic Type

Neurology

Address

Bon Secours Neurology Clinic at Westchester (a department of Bon Secours — St. Mary’s Hospital)

Phone

804-325-8750

Email

emailCompliance@BSMHealth.org

Opening Hours

Monday through Friday 8:00 a.m. – 4:30 p.m.

Emergency Care

available 24 hours a day; after hours transferred to on-call physician service; call 911 for life-threatening emergencies

Services Offered

  • Neurology clinic services
  • Evaluation and treatment of neurological disorders
  • Neuropsych evaluations/testing
  • Medical Pain & Interventional Pain Management
  • Evoked Potential (EP)
  • Carotid Ultrasound
  • Neurosonography
  • Botulinum Toxin for migraines and other disorders
  • Occipital Nerve Block (Therapeutic)
  • Electroencephalogram (EEG)
  • Electromyography (EMG)
  • Learning Disabilities, ADD/ADHD
  • Alzheimer’s
  • Epilepsy (Seizures)
  • Stroke
  • Multiple Sclerosis
  • Migraines
  • Parkinson’s Disease
  • Peripheral Neuropathy
  • Other Movement Disorders
  • Neuromuscular Disorders
  • Autonomic Nervous System Disorder (ANS)

Technology & Equipment

  • EEG
  • EMG
  • Carotid Ultrasound
  • Neuropsychology testing
  • Evoked Potentials
  • Botulinum Toxin administration
  • Occipital Nerve Block

Insurance & Payment

  • Medicare

Many plans require a co-payment at the time of visit; self-pay patients pay in full at time of service; inquiries to business office for questions about bills

cash, checks, VISA, MasterCard

Languages Spoken

  • English

FAQs

What are the hours?

Monday through Friday 8:00 a.m. – 4:30 p.m.

How are appointments scheduled?

Patients are seen by appointment.

What should I bring to my appointment?

Insurance card and a list of all medications.

Office hours & appointments

Monday through Friday 8:00 a.m. – 4:30 p.m.

Insurance and Payment Information

We accept most insurance plans, including Medicare. Many plans require a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. To make payment as easy as possible for you, we accept cash, checks, VISA and MasterCard. Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.

Emergencies

Our physicians are available to you 24 hours a day. After hours you will be transferred to our on-call physician service. If you are experiencing a life-threatening emergency, call 911.

Referrals

Having a primary care physician is an important first step to ensure an effective and coordinated approach to your overall health care. Whether your primary care physician has referred you to our office or you are coming independently, it is important that before your first visit you send our office all relevant medical records and recent x-rays, MRI and CT scans.

Prescription Refills

For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We request 48 hours to process refill requests.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye/Google aggregate: 2.6/5 stars (98 reviews)
  • WebMD: Varies (generally low) (5 reviews)

Patients praise

  • Some patients report professional care from specific medical providers
  • Occasional positive, long-term patient satisfaction reported

Common complaints

  • Poor communication and difficulty reaching staff by phone
  • Long wait times for appointments and while on hold
  • Negative experiences with administrative staff (rudeness, unhelpfulness)
  • Last-minute appointment cancellations

"The office staff is the worst. Waited 3 months for an appointment... I received a phone call 6 days before the appointment date... advising that the nurse practitioner was suddenly unavailable..."

Patient review via MapQuest/Yelp/WebMD

"Worst facility in RVA. Don’t count on EVER calling and getting a human unless you have 45 minutes to an hour to wait on hold."

Patient review via WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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