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Clinic Type

Outpatient Clinic (Health Homes / Care Programs)

Address

400 Fort Hill Avenue, Building 14 Canandaigua, NY 14424

Phone

585-919-2440

Email

Opening Hours

24 hours

Emergency Care

Crisis Line & Access Team

Services Offered

  • Care management
  • Care coordination
  • Assistance in securing access to services
  • Service planning
  • Community-based services

Team

  • Cadence Square — Site (Location)

Insurance & Payment

Languages Spoken

  • Spanish

FAQs

Eligibility

Resident of area served.

eligibility?

Resident of area served.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Patients praise

  • Extensive network providing care coordination for medical, mental health, and social services
  • Focus on family-centered care models for children and youth

Common complaints

  • Inadequate state oversight of Medicaid Health Homes resulting in delayed reviews and weak compliance
  • Documented widespread compliance problems in patient records, including incomplete assessments and missing care plans
  • $19.7 million in questionable Medicaid payments identified by a state audit

"New York’s Department of Health failed to adequately oversee Medicaid Health Homes, resulting in delayed reviews, weak compliance and nearly $20 million in questionable payments, according to a state audit released in January."

FingerLakes1.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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