Will County Community Health Center Adds Infectious Disease ...
Infectious Disease • Waukegan, IL
About
Summary: The Will County Health Department and Community Health Center is a Joliet-based government agency focused on preventing disease and promoting public health for residents, businesses, and visitors. It operates multiple offices in Illinois (HQ at 501 Ella Ave, Joliet; additional locations in Monee, Bolingbrook, and Joliet). The department emphasizes programs and policies to maintain public health and safety and supports community health through targeted services. It currently lists ongoing job opportunities and local ARPA-funded initiatives (e.g., community transport for underserved individuals). The page provides basic contact details (phones and email) and notes a private ownership status with 56 employees and approx. $13.2M annual revenue. Note: The user query mentions “Adds Infectious Disease ... Waukegan.” The provided page does not indicate a Waukegan outbreak or a specific Infectious Disease addition related to Waukegan. If you’re looking for Infectious Disease updates specific to Waukegan, this site does not appear to cover that location; it focuses on Will County, Illinois. If you want details on infectious disease initiatives or partnerships in Will County, I can extract or summarize those from the site.
Clinic Type
Infectious Disease
Address
501 Ella Ave, Joliet, Illinois 60433, US
Phone
815-727-8670
sui@willcountyhealth.org
Opening Hours
Infectious Disease Clinic hours: Mondays 12:30 p.m. – 4:00 p.m.; Tuesdays and Thursdays 9:00 a.m. – 4:00 p.m.; Fridays 10:00 a.m. – 2:00 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does the Infectious Disease Clinic offer?
Treatments for Sexually Transmitted Infections (STIs) and HIV care, general infectious disease consultations, HIV testing, pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP). The clinic also offers HIV treatment and general infectious disease consultations previously not provided in the Care Clinic.
Who operates the Infectious Disease Clinic?
The ID Clinic is in partnership with the Care Clinic and works with different grant programs to see all patients regardless of their insurance coverage.
Does the ID Clinic offer on-site services?
Yes—on-site laboratory and on-site pharmacy, plus case management and social work services to assist patients with financial limitations.
What are the STI/HIV related services?
STI testing and treatment, HIV testing, PrEP and PEP.
How can I make an appointment?
Appointments can be made by calling 815-727-8670.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- medicals-health.com: 3.3 out of 5 stars (8 reviews)
- dentistry-toothtruth.com: 2.0 out of 5 stars (177 reviews)
- Healthgrades (Dr. Sana Ahmed): 1.0 out of 5 stars (1 review)
- Healthgrades (Dr. Jean Kim): 5.0 out of 5 stars (1 review)
- Solv (Waukegan Immediate Care): 3.0 out of 5 stars (4 patient ratings)
Patients praise
- Compassionate and professional care from specific practitioners
- Thorough and detailed medical explanations reported by some patients
- Efficient check-in processes for some visits
- Immediate availability of urgent care services
Common complaints
- Long wait times for appointments and walk-ins
- Staff perceived as cold or unprofessional
- Perceived lack of clear communication and patient-centered care in some instances
- Concerns regarding upfront payment requirements at some urgent care facilities in Waukegan
"I have been coming here for years and there hasnt been a time where I was taken in at the time of my appointment. I have waited up to 4hours for a walk in appointment..."
— medicals-health.com"Dr. Khapekar is described as passionate, nice, and friendly, treating people with the respect and care she would want for herself. She is highly recommended for her dedication and compassionate approach."
— dentistry-toothtruth.com"My mother's visit with Dr. Ahmed was deplorable... Her assessment was completely opposite of what her associate recommended. As a result I have obtained a different doctor."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Will County Community Health Center expands its Bolingbrook services at new clinic location – Shaw Local — Jul 30, 2025
- Will County offering updated COVID vaccines at multiple clinic locations – Shaw Local — Dec 17, 2025
- Federal Funding Freezes Threaten Will County Public Health Programs Amid Ongoing Lawsuits | Frankfort Local — Mar 8, 2026
- Meeting Summary and Briefs: Will County Public Health & Safety Committee for April 2, 2026 - Beecher Local — Apr 17, 2026
- Joliet paramedics to make house calls for Will Co. health center patients – Shaw Local — Aug 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Waukegan
Summary for: Disease Control - Lake County, Illinois (Waukegan) - Lake County Health Department and Community Health Center (LCHD) is the public health agency for Lake County, headquartered in Waukegan, IL. - Services relevant to disease control: communicable disease surveillance and response, epidemiology, prevention programs, antibiotics stewardship awareness, and school-based care that supports disease prevention. - Focus areas include environmental health, behavioral health, primary care clinics, and population health, with an emphasis on prevention, health education, and quality improvement. - Accreditations and recognition: accredited by Public Health Accreditation Board, Illinois Department of Public Health, and Joint Commission. - Notable activity: featured in CDC MMWR for its disease control work and response efforts. - Contact/where to learn more: Lake County Health Department and Community Health Center website (lakecountyil.gov/health).
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