Lake County | Chicagoland, Indiana & Northern New Jersey
Nephrology • Waukegan, IL • Lake County locations locations
Clinic Type
Nephrology
Address
Lake County, IL (Lake County region)
Phone
847-855-9152
OCRComplaint@hhs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye, Momentary Labs (via CMS HCAHPS data): 2.6 stars (861 reviews) on Birdeye; 1-star (188 patients) overall satisfaction rating (Hundreds of patient reviews analyzed across platforms)
- Birdeye (Oak Street Health): 4.1 stars (69 reviews)
- Birdeye (Lake County Health Dept Crisis Care): 3 stars (12 reviews)
Patients praise
- Instances of compassionate and professional individual care providers
- Value of specific resources like respite centers
- Calming and clean environment reported in isolated instances
Common complaints
- Long wait times and delayed care
- Poor communication between staff and patients/families
- Unprofessional, dismissive, or abusive staff behavior
- Concerns over medical errors and unsafe practices
- Systemic issues regarding facility management and resource shortages
- Specific allegations regarding withheld pay for medical staff leading to provider shortages
"If you care about your loved ones do not send them here. The staff they have are very unprofessional and only care about a paycheck. They threaten patients and could care less about their well being."
— Lake Behavioral Hospital Review"Emergency cardiac events don’t just happen during business hours. Delays in interventions can turn manageable conditions that respond to timely treatment into life-threatening crises."
— Lake County Coroner Jennifer Banek regarding Vista Medical Center East service reductions"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars)... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Oak Street Health Waukegan ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Calendar of Events for Lake County, Illinois - Official Travel Site — Jun 25, 2026
- Solar power coming to county’s Waukegan campus – Shaw Local — Jan 1, 2026
- North Chicago & Waukegan Usher in Economic Growth - LCP — May 6, 2026
- Lake County Posts Best Year on Record for Job Growth & Capital Investment; Leveraging Illinois Incentives for Strongest Five-Year Run in Decades - LCP — Feb 18, 2026
- Lake County Posts 6 Consecutive Months of Job Growth - LCP — Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More nephrology clinics in Waukegan
- Fresenius Kidney Care Northern is a US-based dialysis provider (Fresenius Medical Care HIMG Dialysis Center, LLC) with 2 offices (Wake Forest, NC and Huntington, WV). - It offers dialysis treatment and resources for chronic kidney disease and ESRD, plus related recipes and support. - Small workforce (4 employees) and active status; headquarters in Wake Forest, NC. - LinkedIn presence and basic contact info available; no specific information about a Waukegan, IL location is provided. - If you’re seeking dialysis centers in Waukegan, IL, this page does not indicate a Waukegan location—consider searching for Fresenius Kidney Care centers specifically in Waukegan, IL.
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