PromptMed Urgent Care | Waukegan, IL
Occupational Health • Waukegan, IL • Since 2014
About
PromptMed Urgent Care is a privately held urgent care provider based in Highland Park, IL, with 7 U.S. offices including Waukegan. Established in 2014, it offers urgent care and occupational health services, accepting major commercial insurance as well as self-pay options. The company emphasizes accessible, affordable healthcare and operates across multiple locations in Illinois (including Waukegan, Grayslake, Antoinch/Antioch). Key details: - Industry: Hospitals and Health Care - Headquarters: Highland Park, IL - Founded: 2014 - Services: Urgent care, occupational health, medical professionals - Insurance: In-network with major commercial plans; self-pay options available - Locations: 7 offices in IL (including Waukegan and Highland Park) - Contact: info@mypromptmed.com; phone numbers vary by location If you’re specifically looking for PromptMed Urgent Care in Waukegan, IL, you’ll find multiple local offices nearby (Waukegan address listed in Grayslake/Waukegan area) and access to quick, walk-in urgent care services with possible occupational health offerings.
Clinic Type
Occupational Health
Address
724 N Green Bay Rd., Waukegan, IL 60085
Phone
18476529700
info@mypromptmed.com
Opening Hours
Hours: Monday-Friday: 8am-8pm Saturday & Sunday: 9am-5pm
Services Offered
Technology & Equipment
Insurance & Payment
Self-pay, Insurance
Languages Spoken
—
FAQs
What services are available at PromptMed Urgent Care in Waukegan?
Urgent care services including in-house digital X-ray, rapid PCR testing, sutures, EKG, vaccinations, breathing treatments, DOT physicals, school/sports/camp physicals, lab testing, minor surgeries, ear cleaning, and short-term medication refills.
What are your hours?
Mon-Fri 8am-8pm; Sat-Sun 9am-5pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trucker Guide: 4.7/5 stars on Trucker Guide (502 reviews mentioned on Trucker Guide)
- Solv Health: Not specified (3 patients shared ratings on Solv Health)
- Better Business Bureau: Not accredited; non-responsive to complaints (1 complaint on file with BBB)
Patients praise
- minimal wait times reported by some patients
- generally positive feedback regarding bedside manner of providers and staff
- clean facility environment mentioned by patients
- helpful and clear communication from medical staff regarding diagnoses
Common complaints
- reports of staff failing to assess patients appropriately
- concerns regarding over-prescription of antibiotics
- complaints about lack of insurance support or payment options
- unresponsiveness to complaints filed via the Better Business Bureau
"I live down the street from this urgent care. I have gone about 5 times and waited minimal time and have received good treatment from staff."
— Patient review on MapQuest/Yelp"Place sucks all they give you antibiotics for everything and they don't even give you the right diagnostic save your time and money."
— Patient review on Yelp/MapQuest"I had a great experience here , everyone is so nice! And the doctor explained everything very well to me and was a lot of help."
— Patient review on Trucker GuideSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- PromptMed Urgent Care Named to the 2025 Inc. 5000 List of America's Fastest-Growing Private Companies - PromptMed Urgent Care — Aug 12, 2025
- PromptMed Urgent Care Named One of America’s Fastest-Growing Private Companies by Inc. Magazine - PR.com — Aug 13, 2025
- Columbus Regional Health moving and renaming PromptMed | Northern Indiana — Apr 29, 2026
- Staffing agency pulls workers from Vista Medical Center in Waukegan as funding issues continue to plague hospital — Jul 2, 2026
- Waukegan Vista Medical Center Staffing Disruption: Workers Directed Not to Report - Archynewsy — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Hawthorn Community Consolidated School District 73 (Hawthorn District 73) is a Vernon Hills, Illinois-based primary and middle school district serving about 3,937 students in Pre-K through 8th grade across six schools on two campuses (North Campus and T.G. Oakson Campus). Founded in 1923, the district employs around 149 staff and provides services including early learning, dual language programs, health services, student services, and technology support. The district’s main contact is news@hawthorn73.org, with main office at 841 West End Ct, Vernon Hills, IL 60061, and phone 847-990-4200. The district operates three U.S. offices and is located roughly 35 miles northwest of Chicago. If you’re specifically looking for local clinics associated with Hawthorn 73, the page indicates district health services exist, but it does not list clinic locations or details. You may contact the district office for information on any school-based or nearby community health clinics.
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