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About

Vista Medical Center East (a unit of Vista Health System) in Waukegan, IL is a Level II Trauma Center and Primary Stroke Center with an on-site Cardiac Catheterization Lab. It offers comprehensive emergency, cardiac, and critical care services and provides a broad range of specialty care—including primary care, women’s health, oncology navigation, pulmonology, cardiology, orthopedics, gastroenterology, general surgery, and rehabilitation—delivered within the Vista Health System to support coordinated, continuous patient care. The Vista Health System is headquartered in Waukegan, employs about 99 staff, and operates multiple offices in the area.

Clinic Type

Radiology

Address

1324 N Sheridan Rd, Waukegan, Illinois 60085

Phone

847-360-3000

Email

vsavolunteer@amhealthsystems.com

Opening Hours

Hours: Monday, Thursday, Friday: 8:30 a.m. - 5:00 p.m. (for Radiology at Vista Imaging Center; additional imaging service hours may vary by location)

Services Offered

  • Radiology
  • Imaging Services
  • MRI
  • PET/CT
  • Bone density (DEXA)
  • CT
  • X-ray

Technology & Equipment

  • MRI
  • PET/CT
  • DEXA bone density
  • CT
  • X-ray

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Central Scheduling?

7:00 am - 5:30 pm, Monday - Friday

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.6/5 stars (861 reviews)
  • U.S. News & World Report: 1/5 stars (Overall Satisfaction rating)

Patients praise

  • Isolated reports of exceptional care from specific staff members

Common complaints

  • Low patient satisfaction and recommendation rates
  • Reports of long wait times and unprofessional medical care
  • Significant financial instability, unpaid taxes, and debt issues
  • Operational instability including staff shortages due to agency pullouts
  • Risk of hospital closure and foreclosure proceedings

"I would have to say that medical wise, my experience their was less than professional, and wait times while I was there were ridiculous."

Birdeye review

"The patient care I received from a wonderful nurse named Ranim on the 4th floor literally changed my life."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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