PromptMed Urgent Care | Waukegan, IL
Urgent Care • Waukegan, IL • Since 2014 • 1 (Waukegan) locations
About
PromptMed Urgent Care is a privately held urgent care provider based in Highland Park, IL, with 7 U.S. offices including Waukegan. Established in 2014, it offers urgent care and occupational health services, accepting major commercial insurance as well as self-pay options. The company emphasizes accessible, affordable healthcare and operates across multiple locations in Illinois (including Waukegan, Grayslake, Antoinch/Antioch). Key details: - Industry: Hospitals and Health Care - Headquarters: Highland Park, IL - Founded: 2014 - Services: Urgent care, occupational health, medical professionals - Insurance: In-network with major commercial plans; self-pay options available - Locations: 7 offices in IL (including Waukegan and Highland Park) - Contact: info@mypromptmed.com; phone numbers vary by location If you’re specifically looking for PromptMed Urgent Care in Waukegan, IL, you’ll find multiple local offices nearby (Waukegan address listed in Grayslake/Waukegan area) and access to quick, walk-in urgent care services with possible occupational health offerings.
Clinic Type
Urgent Care
Address
724 N Green Bay Rd., Waukegan, IL 60085
Phone
18476529700
info@mypromptmed.com
Opening Hours
Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday-Friday: 8am-8pm; Saturday & Sunday: 9am-5pm
Do you offer walk-ins without an appointment?
Yes, urgent care accepts walk-ins (no appointment needed).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 2.7 out of 5
- Facebook: 96% recommend (51 reviews)
- MapQuest: not specified (43 reviews)
Patients praise
- Minimal wait times
- Clean facility environment
- Friendly and caring staff interactions reported by some patients
- Positive experiences with providers and nurses mentioned in testimonials
Common complaints
- Poor bedside manner and perceived lack of effort from staff
- Concerns regarding over-prescription of antibiotics and diagnostic accuracy
- Issues with insurance acceptance and lack of assistance with alternative payment options
- Reports of being turned away without proper assessment
- Failure to respond to BBB complaints
"Place sucks all they give you antibiotics for everything and they don't even give you the right diagnostic save your time and money and go where they actually care so you don't come back 2 weeks..."
— MapQuest review"I live down the street from this urgent care. I have gone about 5 times and waited minimal time and have received good treatment from staff."
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- PromptMed Urgent Care Named to the 2025 Inc. 5000 List of America's Fastest-Growing Private Companies - PromptMed Urgent Care — Aug 12, 2025
- PromptMed Urgent Care Named One of America’s Fastest-Growing Private Companies by Inc. Magazine - PR.com — Aug 13, 2025
- Columbus Regional Health moving and renaming PromptMed | Northern Indiana — Apr 29, 2026
- Staffing agency pulls workers from Vista Medical Center in Waukegan as funding issues continue to plague hospital — Jul 2, 2026
- Waukegan Vista Medical Center Staffing Disruption: Workers Directed Not to Report - Archynewsy — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Waukegan
Waukegan Immediate Care is a walk-in medical clinic in Waukegan, Illinois that offers urgent and routine care without appointments. Services include sports physicals, evaluation of work-related and auto injuries, and treatment for common illnesses, with laboratory and radiology available onsite. The clinic emphasizes walk-ins, has two employees, and operates from two offices at 1075 N Green Bay Rd, Waukegan, IL 60085. Contact: 847-782-7120. Notable metrics: monthly traffic around 1,373 visits with strong growth, low bounce rate, and U.S. presence. Categories: healthcare, medical services, sports physicals, work-related and auto injuries.
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