Clinic — Waukesha Family Medicine
Family Medicine • Waukesha, WI
Clinic Type
Family Medicine
Address
Barstow Building, downtown Waukesha
Phone
+1-262-928-3000
lori.goodman@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Kyle Nelson): 4.5 out of 5 stars (17 reviews)
- Healthgrades (Dr. Tracy Lewis): 4.7 out of 5 stars (15 reviews)
- Healthgrades (Dr. Patrick Krismer): 4.7 out of 5 stars (15 reviews)
- Vitals (Dr. Tracy Lewis): 4.6 out of 5 stars (18 ratings)
- Vitals (Dr. Margo Sherman): 3.6 out of 5 stars
Patients praise
- Strong patient-provider rapport and compassionate bedside manner for most providers
- Providers who take time to listen and thoroughly explain conditions/treatments
- Appreciation for continuity of care over many years (long-term patient relationships)
- Effective coordination with specialists when necessary
- Professional and helpful administrative and support staff in many instances
Common complaints
- Reports of dismissive bedside manner or perceived arrogance from some providers
- Concerns about office staff professionalism, specifically medical assistants
- Frustration regarding short appointment durations and lack of thoroughness for some yearly exams
- Difficulties with communication regarding lab follow-ups and referrals
"Dr. Nelson takes a lot of time to listen to you and explain everything. He is great!!"
— Healthgrades (Dr. Kyle Nelson)"Dr. Krismer has a great bedside manner, he is compassionate and listens, takes his time with patients. I highly recommend him."
— Healthgrades (Dr. Patrick Krismer)"Dr. Sherman has an extremely rude MA who works for her...hard for me to get past that. Dr. Sherman seemed very arrogant and has no bedside manner."
— Vitals (Dr. Margo Sherman)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kathleen Brass, MD | Family Medicine | Waukesha, WI — May 12, 2026
- ProHealth Care | Waukesha County, WI — Sep 26, 2025
- ProHealth Waukesha Memorial Hospital Program - Residency Details — May 7, 2026
- Patrick G. Krismer, MD - Family Medicine - Waukesha, WI 53186 — May 5, 2026
- Dr. Ellen A. Giordano, MD - Family Medicine Doctor in Waukesha, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Waukesha
ProHealth Medical Group Clinic in Waukesha, WI is part of ProHealth Care, a nonprofit health system founded in 1914 and headquartered in Waukesha. The organization offers comprehensive medical services through multiple locations, including clinics and emergency/urgent care, and operates a Neurology Clinic in Sussex as part of its network. ProHealth Care employs about 1,670 staff, has roughly $240 million in annual revenue, and serves the Waukesha County area with 9 offices in the United States. For a specific clinic like Barstow in Waukesha, you can expect typical ProHealth Care offerings such as primary and specialty care, along with allied services (e.g., imaging, rehabilitation, and pharmacy) available at nearby Waukesha locations. Contact numbers and exact clinic addresses are listed under ProHealth Care’s Waukesha footprint.
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