Orthopedics | Waukesha, WI
Orthopedics • Waukesha, WI • Since 1914 • 1 or more (includes Oconomowoc Memorial Hospital and Waukesha County locations referenced) locations
About
ProHealth Care is a nonprofit health system based in Waukesha, WI, offering a broad range of medical services across 9 locations in the United States. Key points: - Services: Emergency and urgent care, cancer centers, clinics, rehabilitation, occupational health, pharmacies, and more. - Facilities: Waukesha Memorial Hospital (and other affiliated clinics and memorials such as Oconomowoc Memorial), plus multiple clinics in Waukesha, Pewaukee, Sussex, Hartland, and Mukwonago. - Size: ~1,670 employees; annual revenue around $240 million. - Founded: 1914; nonprofit, private ownership. - Specialties: Orthopedics is among current job postings and clinical offerings, with related opportunities at Waukesha Memorial and other locations. - Contact: Main phone options include 262-928-3000 and other hospital/clinic lines; headquarters at N17 W24300 Riverwood Dr., Waukesha, WI 53188. - Website: prohealthcare.org If you’re seeking orthopedic care in Waukesha, ProHealth Care provides orthopedic services through its Waukesha Memorial Hospital network and associated clinics.
Clinic Type
Orthopedics
Address
N17 W24300 Riverwood Dr., Waukesha, WI 53188, US
Phone
+1-262-928-3000
CustomerRelationsOnlineInquiry1@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (ProHealth Care): 4.8/5 (1,895)
- Froedtert Orthopaedic, Sports and Spine Center: 4.9/5
- Dr. Roger Lyon (WebMD/Vitals): 4.4–4.5/5 (15)
- Dr. Matthew Bong (Healthgrades): 4.3/5 (47)
- ProHealth Care Rehabilitation Services Mukwonago: 4.2/5 (5)
Patients praise
- High levels of clinical knowledge and professional expertise among staff
- Patients reporting effective treatment and progress in physical therapy and rehabilitation services
- Providers frequently described as caring, friendly, and good at explaining treatment plans
- High patient satisfaction ratings for major health networks in the area
Common complaints
- Frustrations with billing departments and perceived lack of assistance with billing errors
- Some reports of dismissive behavior by specific providers regarding treatment options
- Occasional complaints about long wait times for appointments or during office visits
- Negative perceptions regarding physician attitudes toward pain management/medication seeking
"Dr. Bong was VERY dismissive about it. Told me that he doesn't repair tore tendons in women 'your age'... no words for how much i would not recommend this man to any female over the age of 30."
— Healthgrades review of Dr. Matthew Bong"If you're looking for someone who is incredibly knowledgeable, professional, friendly, and genuinely caring, I can’t say enough good things about my physical therapist, Wendy Sandberg PT."
— Birdeye review of ProHealth Care Rehab Services"Wish I could give less then 1 star for the billing department. They are extremely rude and do not do anything to assist with billing errors."
— Birdeye review of ProHealth CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Scott Schneider, MD, Orthopedic Surgeon | Brookfield, WI | WebMD — Sep 23, 2025
- Dr. Rick Papandrea, MD, Orthopedic Surgeon | Pewaukee, WI | WebMD — Sep 23, 2025
- Jessica M. Janzer - Physician Assistant in Mukwonago, WI — May 14, 2026
- Eric J. Schmitz - Physical Therapist in Waukesha, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in Waukesha
Orthopaedic Associates of Wisconsin is a private, independent orthopaedics group founded in 1962, based in Pewaukee, WI, with 6 offices including one in Waukesha. They offer a broad range of orthopedic services (hand/upper extremity, spine, arthroplasty/total joint reconstruction, sports medicine, foot and ankle) and include physical/occupational therapy. Key contact: +1 262-303-5055. Addresses include Waukesha location at 1111 Delafield St, Waukesha, WI 53188, among other Wisconsin offices.
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