Eye Care Services | Waupun, WI - SSM Health
Eye Clinic/Ophthalmology/Optometry • Waupun, WI
Clinic Type
Eye Clinic/Ophthalmology/Optometry
Address
Eye Care Services, Waupun, WI
Phone
920-324-8030
community.benefits@ssmhealth.com
Opening Hours
Optical Shop Hours: Monday 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Tuesday 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Wednesday 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Thursday 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Friday 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Saturday, Sunday, Holidays: CLOSED
Services Offered
Insurance & Payment
—
cash, credit card, insurance accepted
Languages Spoken
—
FAQs
What services are offered?
A comprehensive eye clinic offering ophthalmology, optometry, contact lenses and a full-service optical store.
What specific eye care services are available?
Comprehensive pediatric and adult eye exams; pediatric and adult eye disease management and care; refractive and cataract surgery consultations and post-op care; glaucoma diagnosis and treatment; guaranteed contact lens fitting; latest fashion eyewear with a one-year warranty on all frames and lenses.
Is there an optical shop and what are its hours?
Yes, there is a full-service optical department with hours listed under Optical Shop Hours: Monday–Friday 8:00 am–12:30 pm; 1:00 pm–4:30 pm; closed Saturday, Sunday, and Holidays.
Where is SSM Health Eye Care located?
608 W. Brown St., Waupun, WI 53963.
What are the optical shop hours by day?
Monday: 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Tuesday: 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Wednesday: 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Thursday: 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Friday: 8:00 am - 12:30 pm; 1:00 pm - 4:30 pm; Saturday, Sunday, Holidays: CLOSED.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health Provider Profile: 4.8 out of 5 stars (based on 53 ratings/18 reviews) for Dr. Farzana Akter (53 ratings, 18 reviews)
- SSM Health Provider Profile for Dr. Bryce Aul: 4.9 out of 5 stars
Patients praise
- High satisfaction with specific eye care providers (e.g., Dr. Akter, Dr. Aul) for being knowledgeable, thorough, and compassionate
- Appreciation for the convenience of local access to comprehensive eye care and surgery services
- Positive feedback regarding clear explanations of medical conditions and care options
- Staff recognized for kindness, compassion, and taking time to listen to patients
Common complaints
- Inadequate or ineffective complaint resolution processes, particularly regarding billing issues
- Reports of unprofessional, uncaring staff or poor customer service in broader hospital settings
- Concerns about administrative processes, such as perceived run-around on the telephone
"The care and compassion I have received has always been five stars. They are very constant in their attitude. You can tell this is more than just a job for them. They have a sense of family here."
— Waupun Pioneer News guest columnist"Dr Akter took the time to walk me through the changes going on with my eyes and how to proceed with glasses. I really appreciate it!"
— Patient review for Dr. Farzana Akter"This place has become very disrespectful and they play on the telephone and do run around games instead of taking care of the patients..."
— Patient feedback for SSM Health Waupun Memorial HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Margaret Powell, MD - Sun Prairie, WI — Jul 14, 2025
- New SSM Health Sun Prairie Outpatient Center dedicated | SSM Health — Dec 1, 2025
- SSM Health partners with Madison College, Wisconsin Workforce Development for registered ophthalmic | SSM Health — Dec 1, 2025
- SSM Health breaks ground on new outpatient center in Sun Prairie | SSM Health — Dec 1, 2025
- Waupun Memorial Hospital among 277 top hospitals for patient experience | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More eye clinic/ophthalmology/optometry clinics in Waupun
Summary: Olson Eye Care is a small wellness and health services company launching soon, with a single current employee. It operates primarily in the United States and lists locations in White Oak, PA, and Madison, WI, with 3 offices nationwide. The company appears to be in early stages (status active, private) and is affiliated with eyewear and eye care services. For your search specifically mentioning Eye Doctors in Madison, Waupun, and Lake Mills, WI (Waupun), note that the available details show Madison, WI as a location, but there is no explicit listing for Waupun or Lake Mills. If you’re seeking an eye doctor in Madison, WI under Olson Eye Care, their Madison address is listed, but confirm current service areas and practitioners directly via the provided contact channels (olsonaeyecare@yahoo.com or +1 608-833-0062) or LinkedIn.
See all eye clinic/ophthalmology/optometry clinics in Waupun →
Comparing your options?
See other eye clinic/ophthalmology/optometry clinics in Waupun, or search the full directory by insurance, ratings, and more.