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Clinic Type

Pharmacy

Address

904 W. Main St., Waupun, WI 53963

Phone

920-324-3010

Email

community.benefits@ssmhealth.com

Opening Hours

8:30 AM - 6:30 PM

Services Offered

  • Compounding
  • Courier services
  • Durable medical equipment
  • Bubble packaging services
  • Medication flavoring
  • Over-the-counter-items
  • Private pharmacist consultation
  • Vaccinations
  • Immunizations
  • Prescription mailing
  • Delivery
  • Immunization administration
  • Medication packaging
  • Prescription refills via MyChart

Technology & Equipment

  • MyChart
  • prescription mailing
  • delivery services

Insurance & Payment

  • We accept most insurance plans, including Dean Health Plan
  • Dean Health Plan

Includes Dean Health Plan; no further details available

Languages Spoken

  • English

FAQs

What services are offered at SSM Health Pharmacy in Waupun?

Comprehensive pharmacy services including private pharmacist consultation, over-the-counter items, durable medical equipment, greeting cards, compression stockings, prescription mailing, immunization administration, medication packaging, medication flavoring and delivery.

Can I refill prescriptions 24/7?

Yes, via MyChart.

What services does SSM Health Pharmacy offer?

Comprehensive pharmacy services including private pharmacist consultation, over-the-counter items, durable medical equipment, greeting cards, compression stockings, prescription mailing, immunization administration, medication packaging, medication flavoring and delivery.

Can prescription refills be requested online?

Prescription refills can be requested 24/7 via MyChart.

Are immunizations available at this location?

Yes, Tdap, influenza, pneumonia and a variety of other immunizations are available for adults at this location.

How can I transfer prescriptions to SSM Health Pharmacy?

If you need to transfer your prescriptions, call the pharmacy or prescription center location nearest you and we’ll take care of the details.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health official website: 4.9 out of 5 (SSM Health internal site)
  • Third-party directory sites (e.g., Yahoo, OpenGovNY): 3.0 to 3.8 out of 5 (varies by platform) (1 review on Yahoo)

Patients praise

  • Staff members described as friendly and compassionate
  • Helpful service, including staff going above and beyond to assist patients with delivery needs
  • Convenience of services like medication bubble packaging for organization

Common complaints

  • Reports of incorrect prescriptions and recurring errors with medications
  • Complaints regarding customer service attitude and being treated poorly
  • Failure to resolve or respond to complaints reported to the Better Business Bureau

"My faith and trust has greatly been stretched. Bad enough dealing with insurance, but when the pharmacy itself literally messes up 3 monthes in a row. It makes you wonder"

OpenGovNY patient review

"Rens showed excellent customer service and compassion... [when] she took her personal vehicle to get them to her."

Daily Dodge article regarding BEE Award recipient

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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